The 2021 Final Quarter Push for Realtors©

2021 final quarter realtorsI don’t know about you but the first part of the year and my summer seemed to just fly by and I cannot believe it is September 2021 already. We are beginning the last quarter of the year and there are only two outcomes for us Realtors©. Will you finish in the red, or finish in the black? Will you finish strong or will you miss your targets and goals? Winning near the end of a game, final quarter or the year is a trait of all the best sales people I’ve ever met. Closing out strong is primarily the effect of a consistent quarter, there are still a handful of things you can do to strike off checkboxes in the win column to finish 2021 strong.

1. Be Active – There’s no substitute for being pleasantly persistent and respectfully blunt. Get out there and be straightforward. Taking action and getting after it is a choice and work on the high quality leads and not the low quality leads. Ask yourself “If you were me, would you forecast this listing or buyer prospect to buy or sell this month or in the next 90 days?” Remember, the shortest distance between two points is a straight line. Being direct will help you get real with your buying and selling customers and align yourself with the true sales cycle. It might also enable you to pull out a quick win.

2. Be Relational – For more than two decades now I have heard from thousands of top producing agents and almost 60% of their business comes from repeat and referral business. Focusing first on the people we already know, like and trust is working effectively and efficiently in this business. If you don’t have enough people that know, like and trust you then get out there and “S.T.P. – See The People” If you have a list of relationships in place that have not “felt the love” then get out there and see them and find ways to add value to them. Give them a call, email, text, handwritten note, small gift or even a coffee and just watch and see what happens with your last quarter.

3. Be Face to Face – Sales is a contact sport and we need to be belly to belly. Anyone of us making a large buying decision needs to know the person we deal with is someone we like and can trust. The only way we can sense if we like or trust someone is meeting them in person. Commit to the final quarter on sales activities that are primarily face to face and belly to belly activities like Open house, door to door, kiosk, networking, office duty, coffee, lunch, pop by, volunteer, client appreciation event or convention. This is a relationships business so get out there to create and deepen those relationships.

4. Stack-Rank Your Leads – We will never be able to manufacture more time, but we can manufacture more focus. I recommend looking at your pipeline and grading each opportunity on a scale of 1-4 with 4 being “highly closeable by the end of the quarter.” Then, focus your closing efforts on the 3’s and 4’s ONLY. You don’t have time to waste. If you don’t have enough 3 and 4 prospects in the funnel then take action and increase your marketing plan and daily prospecting, lead generation with planned marketing, activities that bring the level 3 and 4 prospects into your pipeline to finish 2021 strong.

5. Purge Your People – Almost every sales pro has them. They’re those big opportunities in the pipeline you’ve been working for months. The one deal that constantly disrupts your focus or the need to take action. The buyer or seller who is the time and energy vampire but you let them suck the life out of you because you don’t have anyone else to work with. Every time you think about punting them, you get a glimmer of hope from them. It’s time……Remove them!! They don’t deserve to be on your radar right now. Coming clean with yourself will open new vistas and invigorate you to add more productive opportunities to your pipeline.

6. Start Planning for 2022 – How much revenue do you plan to book in Q1 2022? Exactly how many new deals do you need to earn that amount? Knowing exactly what you plan to earn acts like a magnet to attract business your way. Having this exact number also allows you to project your required activities into month one of the new quarter. If you’re accurately measuring your deal metrics, you’ll be able to predict with some certainty how many calls, emails, appointments, presentations or opportunities you’ll need to make it rain. Ask for a review by management. Knowing your numbers is one thing, but to positively affect the business, it’s equally vital to understand your “why”, purpose and goals and have someone hold you accountable to them.

 

Bonus Tips: What NOT to Do in the last Quarter Of 2021

 

1. Don’t Work With Any Clients Just to Make your Numbers – Any client outside of your ideal customer profile will complicate servicing, produce a higher likelihood of churn or failure, and ultimately cost you more time and resources than it will be worth. Instead, focus on filling the pipeline with high quality leads for next quarter. It’s never too early to start filling the funnel.

2. Never Give Away More Than You Should – It’s just not worth it. You only have one reputation for your brand and offering, treat it respectfully. Concessions can quickly become a crutch that hides other issues. Sell on value, not on price. Don’t cut your commissions, offer cash backs or any other silly incentives just to get something before the year is done.

The key to closing out your quarter strong is to keep up the momentum that got you to where you are now. If you’re struggling to meet your numbers, it’s a time to embrace new sales insights and start building effective rhythm. Take the last minute shots on goal listed above, but remember to always be thinking about the bigger picture: Your reputation is the product of your past actions. Sales that allow you to produce predictable revenue are the future. Finish the last quarter and your year strong. I dare you!!

 

Strength and courage,
Wade

How To Qualify & Prepare A Buyer In 2021

realtor prepare and qualify buyers 2021A mentor of mine always said that it was better to know to lose a buyer on Tuesday instead of them not buying and dragging you around and not buying on Saturday. In the buyer charged market the ability to qualify, educate and empower a buyer is a critical skill for the buyer agent and their buyers success. This week we want to look at the new and improved buyer qualifying process that will help you win and your buyer win in this crazy buyer market. Let’s assume we have converted our buyer to a meeting on zoom and here are the steps we can take next with our session.

Step 1 The FORD technique– ask them about their Family, Occupation, Recreation and Dreams in order for you to build their trust, likability, connection and for you both to discover commonalities.

Step 2 – The Safe Island ( always let them know up front what will be talking about and what will happen before it happens to really make them relax.

Step 3 – Educate them on the market by showing them stats, graphs and of sales activity for buyers already purchased in their property search criteria so they are prepared and see others paying well over the asking prices and not just them.

Step 4 – Review the appropriate agency forms like DORTS, PRIVACY, FINTRAC, and provide them with a blank contract of purchase and sale to review on their own time in advance of making an offer.

Step 5 – Ask them pre planned open ended questions – Who, what, where, when, why, how (cash or credit) ? Then….Who? If they say credit.

Step 6 – Having our financial house in order to compete. Meaning we have a lender that is providing us with a physical approval letter. Willing to take a reference phone call on our behalf from seller or seller’s agent during presentation of offers. Give us the ability to make a cash offer. I then ask their permission to call my financial person and set appointment with them to ensure this all happens for them.

Step 7 – Conditional or Subject Free Offer conversation with the buyers and risk and reward for each situation.

Step 8 – Deposits discussion whether the deposit goes with the offer right up front and send a photo of the deposit to give you some leverage with your offers.

Step 9 – The appraisal dilemma and if the appraisal comes up lower than the purchase price and what would we do then.

Step 10 –  Bully showing strategies on properties with tenants or sellers making it difficult to get in to viewing the property.

Step 11 – Bully or Pre-Emptive offer strategy and try to avoid the multiple offer situation and we keep re submitting offers until we get response from the seller and their agent or our budget runs out.

Step 12 – The Multiple Strategies you will be using to compete in the multiple offer situation and what are you willing to do to compete against the other bids.

Step 13 – Paying for the property inspection to be done during viewing appointment to avoid the contingency of a home inspection condition in the offer.

Step 14 – The Escalation, Preferential offer clause ( contractually not enforceable ) Starting purchase price included and add following term….“The purchase price is $10,000 above the price offered in the nearest competing bona fide offer acceptable to the seller. Upon acceptance of this offer, the seller will provide a copy of page 1 of the competing offer with the names struck out or removed for privacy purposes.” Contact listing agent and advise them of the term and ask them just to stroke out the above term and counter at the appropriate purchase price and give you and your buyer 5 minutes to respond to their counter offer price. We accept or decline and the seller returns quickly to the next highest offer.

Step 15 – You create and find versus sit and wait for a listing plan in place to find off market properties for the buyers.

Step 16 – Closing questions – Maybe this isn’t the right market for us? Maybe now is not the right time for you? How do we play the game? What would you be willing to do to buy in this market and compete?

Step 17 – You the agent sign off on your bully offer, multiple offer, finding off market property plan and escalation clause strategy and then ask them to sign off in return a buyers agreement.

So there you have it a step by step informative, strategic process to identify your quality of buyer and know what your chances of competing in this market will be for them and you. Then you make a decision whether to move forward or to wait until the market winds change. Feel free to share any steps or strategies that you may want to add to the process with myself and the rest of our readers!

Strength and courage,
Wade

The Secrets to Working with Buyers Exclusively & Getting Paid

Redefine Your Buyer Agent Mindset for 2015

realtor exclsuive buyer agreementFor more than two decades I have watched real estate agents roll the dice and let the home buyer take advantage of them, their profession and their time.

Why do we continue to gamble and let the buyer play the game better than us?

With the creation of buyer agreements we would think the game would stop but that is not what is happening at all.

My opinion is, I feel the level of training on how to present your value proposition to get a buyer to sign with you has not been taught compared to how we have been educated to work with a seller and sign them to a commitment!

What is Your Buyer Agent Mindset?

Do we just hope buyers will be loyal, roll the dice, stand back and see if we win some and lose some?

Is this the way we want to do business with buyers?

Or do we decide… real estate is my livelihood, this is serious and I am a lean mean appointment machine… this client has “X dollars” of my money and I want it?!

Buyers are not liars, we just don’t ask the right questions my friends. They use and abuse us because we allow them to and don’t have a system that allows us to take control.

Having the right mindset changes everything for a buyer agent.

The next important skill set is having the ability to qualify, measure the buyer’s motivation and determine their timing.

A successful buyer agent is one who can get a buyer to like and trust them quickly and ask powerful, engaging questions and than be quiet and listen!

Find the right scripts, dialogs and questions to establish rapore, qualification, motivation and timing of the buyer.

(I put together a PDF for you to download highlighting the top 10 benefits a buyer receives by using an exclusive agreement… enter your info below to grab it for free.)

The most powerful qualifying question for a buyer is the question “when”?

Once you’ve established your new mindset, and have the skill to build trust and qualify and now we need to answer the buyer question “why you and why exclusive?”

To effectively answer this question you need to first be able to understand and solve their biggest challenges for the home buyer.

Biggest Challenges Home Buyers Face Today

  • Too much information
  • 98% of listings they inquire on they won’t buy
  • Can’t find what they are looking for
  • Can’t find a deal to buy
  • Best buys selling too fast
  • Multiple offers and losing out

What You Can Offer to Solve These Buyer Challenges

  • Provide data, interpret and advise
  • Auto email listing alerts
  • Provide them with sleeve, expired listings
  • Multiple offer and negotiating strategies
  • Mail and door knock service on behalf of the buyer
  • All access pass to the MLS data
  • Virtual tour all inventory in office to save time and create short list

The items mentioned above are just some of the things that help us convert the buyer.

Now let’s look at ways to engage the buyer and simplify the buying process.

Have them come into the office and show them your 4 step Home Hunting Plan.

Step 1 Qualification
Step 2 Tour homes virtually
Step 3 Pick short list
Step 4 Show and sell.

Here are a few of my buyer agent tips to save you and your client time, money and stress.

  • Don’t work with them all. Pick and choose and don’t be afraid to send them away. No commitment then no go!
  • Buyer presentation will help to get commitment and the buyer agreement signed just like your listing presentation. Do you have one?
  • Show no more than 7 homes. The reason phone numbers were 7 digits is because the human mind can only recall 7 digits and the same us true for home views.
  • Name and rate every home you show. By making up a name for the property the recall of memory increases and by rating they are helping the elimination process.
  • Let them go in and you follow. They will get that feeling when they know it is the one. Look for the buying signals and follow behind.
  • Close! Ask them to buy every house. Can you see yourself living here? Do you like this one enough to buy it?
  • Show them the top 2 homes a second time right away. I increased my chances of an offer every time I did this.
  • Write the offer at the kitchen table of the home they are buying. Psychology helps them connect and you make less mistakes with inclusions and other contract items.

I trust that you find value in this weeks content and begin to really work with buyers at a higher level and get a commitment and get paid every time!

I put together a PDF for you to download highlighting the top 10 benefits a buyer receives by using an exclusive agreement… enter your info below to grab it for free.

Strength and Courage,

Wade

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