Agent Strategies From NAR Buyer Seller Trends 2020-2021

Wade Webb on March 17, 2021

NAR buyer seller trends 2020 2021It’s that time again to look at the trends and statistics of buyers, sellers and real estate professionals in 2020. The great resource from N.A.R. is for our real estate profession and providing incredible data for more than 35 years that helps REALTORS© track, measure and predict our business better every year. Again we take time to look at the trends and profiles of today’s real estate consumer and reflect on how we can better serve, attract and engage our customers in 2020 and 2021. So let’s have a look at what the data is saying!!

 

Home Buyers

  • 31% First time buyers in N. America
  • 47 Years of age
  • Average income annually $96,500
  • 62% Married couples
  • 11% Bought multi-generational homes with parents
  • 31% Desired to own their own home

Home Purchased

  • 15% Bought new 85% Bought used homes
  • 82% Detached single family purchased
  • 19% Senior related housing purchased
  • 15 Mile average between last home and new home purchased
  • Average price $372,500 and paid 99% of asking price
  • 1,900 Square foot, 3 bed, 2 bath built in 1993
  • Expect to stay 12 years in their home

 

Home Purchase Process

  • 43% Began looking online, 18% Began calling an agent
  • Looked 8 weeks and 8 homes
  • 87% Property photos most important to them
  • 64% Had a satisfactory experience

 

Home Purchase Agent

  • 88% Used an agent to buy
  • 6% Direct from builder
  • 40% Agent referred by friend
  • 91% Would use their agent again

 

Financing Purchase

  • 87% Financed their purchase
  • 88% typical loan to value ratio
  • 58% Down payment from savings
  • 46% saved down payment in 6 months or less
  • 83% Purchased because it is a good investment

 

Home Sellers

  • 56 Years of age
  • Median household income $107,100 annually
  • 14% Home to small, 15% closer to family, 12% work reasons
  • Lived in home 10 years on average
  • 89% sold with an agent
  • Sold 99% of their asking price
  • 3 weeks on the market
  • 44% offered incentives to buyers
  • Sold for $66,000 more than they paid on average
  • 69% were happy with sales process

 

How Sellers & Agents

  • 67% found their agent through a referral
  • 77% only contacted one agent when selling
  • 91% listed on MLS
  • 77% paid the agent’s fees
  • Typical seller recommend their agent pnce since selling
  • 88% would use agent again, 77% probably, 15% would not

 

Private By Owner

  • 8% sold by owner
  • 57 years of age
  • Average FSBO sale price $185,000
  • Average agents assisted sale price $245,000
  • 66% sold in less than 2 weeks
  • 70% sold to someone they knew 55% knew their buyer

 

COVID 19 Buying & Selling

  • #1 reason was to move closer to family
  • Urgency rose 7% when covid hit
  • 27% increase virtual tour viewings
  • Home sellers years owned dropped from 16 years to 11 years in 2020
  • Average price jumped post covid to $300,000 average vs $270,100
  • Finding a property biggest challenge

 

So there we have it the road map of who we are looking for and what they are doing. Take the time to develop a strategic strategy with your business and stop aiming for nothing and hitting it with amazing accuracy. Instead be strategic and intentional with your marketing approach this year using this incredible resource and watch your business go to another level.

Strength and courage,
Wade

Commission Strategies 2021

Wade Webb on March 3, 2021

realtor commission strategiesIn today’s economy and a red hot real estate market everyone is trying to pinch pennies. In real estate, one way sellers attempt to do this is by asking their agents to lower their commission rates. While many agents flat out refuse to do so, others have become more flexible or are unsure of what to do. In fact, over 80 percent of homes are not paying 6 percent commission. Since the rates have already dropped from 10 percent, agents are reluctant to renegotiate lower than the 6 percent commission average, and with good reason. There is often a great deal of work happening that sellers are unaware of. If your client asks you to lower your commission and you’re caught off guard about how to answer, here are a few tips to help you avoid any uncomfortable situations and keep the listing.

1. Show Your Experience – The majority of the time, when sellers are looking to avoid paying an agent’s commission, they’ll try to sell their home on their own. Remind sellers that by listing with an agent, they receive expert advice and experience to make sure they get the best results from their home sale. While other agents may have a lower rate, they’re likely trying to break into the market and may not be as qualified or knowledgeable as you. Let them know that, thanks to your experience, you’re able to evaluate a buyer’s ability to afford the property and negotiate in the seller’s best interest. Your job is to bring in buyers who are the best fit for the property. In addition to this, because you’re a full-time agent, you can more easily close a deal. Share your recent accomplishments with clients who question your commission rate to remind them of why they hired you. For example, you could tell them how many homes you sold in the past month. You could also show them a comparable home you just sold to give them an idea of everything you do.

2. Remind Them What You Offer – Some clients may be unaware about why you have a commission fee and may believe it’s more like a tip. Let them know that they’re paying for all of the work you do behind the scenes, such as advertising the listing, creating social media buzz, conducting pricing research, compiling the best pictures, etc. If they don’t seem to be getting the message, you can say something like, “I would love to work with you, but in order to do so, I need to cover my expenses. With your home, I can do so at X percent.” You can also show them statistics that prove agents get better prices, so the commission they pay is worth it in the end. Agents know how to competitively price a home to pique the interest of buyers. Not only this, but as an experienced real estate professional, you have the ability to put a listing in front of multiple buyers’ agents whose job it is to find homes for their clients. Without you, sellers are left trying to piece together the right information from the internet, which likely will not be as accurate.

3. Tell Them It’s Not Up to You – If you’re working within a brokerage, it’s very likely that you don’t have the option or the authority to negotiate your commission rate. Especially if you’re new to the area or to real estate in general, let your client know that you’ll discuss it with your broker and get back to them. Then, take it up with your team. Another option is to let sellers know that, if you lower your rate, the buyer’s agent could be forced to lower theirs, as well. As a result, it’s likely that fewer agents will want to show the property. If fewer people see the home, it’s very possible that they won’t receive the offers they’re hoping for. Sometimes clients don’t realize that you’re not the only one affected by lowering your commission rate.

4. When There’s a Little Wiggle Room – While most agents will avoid reducing their commission rates, there may be some times that a lower rate is actually more beneficial. If the home is a luxury property or higher-priced, agents are often more willing to take a smaller commission to make a big sale. In addition to this, if the buyer and seller are very close to an agreement and lowering your commission could seal the deal, it may be worth it to reduce your rate. Finally, if an agent makes a mistake on the listing or during the negotiations, it could be worth reducing the rate to try to keep the transaction positive.

5. Create Commission Concession Agreements – (Last Resort Option) As a requirement for the seller to receive a concession they agree in writing to sign a buyer agreement with you at the same time they are signing their listing agreement at a slightly lower commission rate. Another requirement for the seller is the agree in writing to refer a friend, family member or co-worker that is buying or selling to you in the next twelve months. The third requirement would be of the seller is leaving town and relocating to another city they agree in writing that the agent they buy with will pay you a 25 – 30% referral to you when they buy in their next location. This is a great business option to give a little and recover a little on the other end in markets where you literally have to make a commission or not get the listing and business period. Why walk from the listing and win the war but end up really losing the battle?

Some agents may feel more comfortable reducing their rate, but that doesn’t have to be the norm. Tackling commission concerns can be a difficult thing. If you are an agent who has questions or concerns click to download these free scripts on commission cutting objections today.(see attached)

Commission Strategies 2021

Strength and courage,
Wade

Must Read Books For Real Estate Agents In 2021

Wade Webb on February 24, 2021

A quick Amazon search for real estate books comes up with over 60,000 titles. There is no shortage of coverage on the subject. Whether you are a real estate agent looking to increase your business or an investor looking to grow your real estate portfolio, here is the list of top 10 best books for real estate agents in 2021. Every one of these books have been hand chosen because I believe they have had the most impact on my success as a real estate agent, broker and coach. I’ve made it my goal for many years now to read a book a month. This goal is in addition to the numerous blog posts, YouTube videos, and podcasts I follow and listen to. I feel that it’s crucial always to be learning new things. I’ve never picked up a book that I didn’t learn something new. I honestly attribute any success that I’ve had in business, personal, and life in general to a never-ending quest for knowledge and books is a significant part of that. This year I challenge you to set a goal for reading books, whether it be through Audible, Scribd, Google Play Books, Apple Books or Blinklist ( my personal favorite) in the car or setting time aside to read. Pick some number of books that you are going to read this year and stick to it. You’ll be amazed at what reading will do. Not just for your knowledge but your hunger for more information!

 

1. The Millionaire Real Estate Agent by Gary Keller. – It’s like the realtor’s bible. Read this and it’ll spell out all pieces of the business that any agent should plan to invest their time in. Covers lead generation, leverage, mechanics of the business, and finances. Start here!

 

 

 

 

 

 

2. The Conversion Code by Chris Smith. – This book by Chris Smith, who I’ve watched and learned from afar, is one of THE best books for real estate agents on internet lead generation and conversion. I read this book in the summer of 2017. I had already been doing internet lead generation for years in a big way but got WAY more out of this book than I could have ever imagined. It has since quadrupled my lead generation and vastly improved my conversion process.

 

 

 

 

 

 

 

3. 6 Steps to 7 Figures by Pat Hiban. – I’ve listened to his podcast, Real Estate Rockstars for years. He’s interviewed some of the best minds in real estate. This book is his step-by-step guide to creating success in real estate. All steps are relevant and spot on to truly having success in this business. Pat’s all about actionable content so be prepared to have a lot to do after reading this book.

 

 

 

 

 

 

 

 

4. Your First Year in Real Estate by Dirk Zeller. – It’s no mystery that your first year in real estate is likely going to be the most challenging year you face. Many agents give up before even hitting their one year mark. Much of this is due to expectations of agents that get into the business. With Dirk Zeller’s book, Your First Year in Real Estate, he shares the proper expectations and gives solid advice on how agents should spend each day throughout the year. He also shares some of the common pitfalls that new agents make, saving you some time and energy.

 

 

 

 

 

 

5. The E-Myth Revisited By Michael Gerber. – For the first two years in my general real estate career, I was a real estate agent that WANTED to be a business owner but didn’t know how to create the success I was looking for. I was a great agent so I assumed it would be easy to run a great real estate business. If anything being a good agent has been the biggest hamstring on running a successful business and this book exemplifies exactly why that is and how to fix it. I still don’t have it all figured out but I’m getting closer each day and this book is a major reason why.

 

 

 

 

 

 

6. Exactly What To Say The Magic Words For Influence and Impact By Phil Jones – This book is so good for understanding the power of our words. It shares the top 23 most powerful phrases on the art of influence and impact. I was amazed to learn why we say things and why they have impact or not. Definitely a book you really need to sit down with and journal and study and watch the impact it will have in your personal and professional lives. Phil Jones is a master in communication and you will be glad you read this book.

 

 

 

 

 

 

7. Never Split The Difference. Negotiating As If Your Life Depended On It By Chris Voss. – There is very little training and support in this topic for real estate professionals and it amazes me that most of us like myself learn to negotiate by practicing and screwing it up on our clients. One of the best books I have read on the topic of negotiation and highly recommend this book if you really want to take your skills to the next level.

 

 

 

 

 

 

 

8. The Go-Giver By Bob Burg. – An easy but powerful read for all real estate agents as you learn The Five Laws OF Stratospheric Success from the master himself Bob Burg. This book is still one of my all time favorite reads and pick it up once a year just to give me perspective and insight. I hope you enjoy it as much as I do.

 

 

 

 

 

 

 

 

9. The Sales Bible By Jeffrey Gitomer. – “The Sales Bible” is a catalog of sales tips and rule of thumbs, which every salesperson should know. Jeffrey Gitomer gives useful advice to selling in an unfavorable economy, which is truly motivating and inspiring. I highly recommend this useful book, to all salespeople who need all the encouragement they can get.

 

 

 

 

 

10. The Energy Bus By John Gordon. – I believe that the key to success is energy management and not time management. This book is a fantastic fable that will help you create positive energy with ten simple rules and make it the center of your life, work, and relationships.

 

 

 

 

 

 

 

 

11. Think And Grow Rich By Napolean Hill – Financial management is one of the greatest challenges for so many real estate professionals. Reading this book and learning the foundational principles changed my life and allowed me to avoid the common financial pitfalls I see in so many real estate professionals. A must read indeed!

 

 

 

 

 

 

12. UnSelling By Scott Stratten. – I could list so many books about customer service that you need to read and the art of delivering the unexpected and creating raving fans. This is one of my personal favorites “UnSelling” is about the big picture: creating repeat customers, not one-time buyers; creating loyal clients that refer others, not treating people like faceless numbers; becoming the go-to company for a product or service, before people even need it.

 

 

 

 

 

 

Real estate is not an easy business career and my goal is to help as many agents as I can to truly find the lifestyle they desire. You have one book a month to read in 2021 that I know had a profound affect on my own life and I know will have the same on yours. Please reach out to me and share some of your all time favorite books that made a huge impact on your life!

Strength and courage,
Wade

Getting More Listings In 2021

Wade Webb on February 10, 2021

get more real estate listings 2021We are experiencing unprecedented low inventory levels across North America and it seems that we are going to see this for a while in 2021. Sellers don’t know here they are going next and worried that they would list and sell and then be without a home. So ask yourself what’s your goal in 2021? More buyer leads, more listing appointments, better brand recognition and market share? No matter which of these you’ve set your sights on, there’s one sure-fire way to help with each of these: listings. In addition to generating new real estate buyer and seller leads, listings also offer the opportunity to showcase your brand and expertise with valuable, relevant content. So if you believe that More Listings = More Leads and you want more of both, you’re in the right place. Read on for 19 strategies to generate listings from your past clients, sphere of influence, cold leads, and more.

1. Call your past clients and sphere to share some good news. – Let’s start with a big one: this tip can help you with every single person in your database (and ones who aren’t even in there yet). Bring value to the table right away with an interesting stat about the housing market. Here’s a great one to start, with a great angle built into it: The value of the US Housing Market increased by $1.9 trillion in 2020. That’s a 6.2% increase! Want to know how much your house’s value went up as part of it?

You know your market better than we do, so if you’ve got a more interesting or relevant stat about your area, lead with that. Regardless, find an appropriate angle to pair with your stat and you’ll start having better conversations that lead to more listings.

2. Send this email. – Here’s another stat for you to share with your past clients, sphere, and seller leads, and it’s a doozy and has generated a ton of interested replies and appointments. For the subject line: Zillow was WAY off! Or The Assessment Authority was WAY off!!! Here’s the message we wrote: Did you know that the CEO of Zillow sold his home for 40% less than the “Zestimate”? They actually have a disclaimer on their website where you can see exactly how INACCURATE they are. They just make it hard to find. With that in mind, if you are considering the sale of your home, (or the address of a home you want to buy), reply to this email right now with your home’s address and I would be happy to send you a “Zactimate.”

3. Post an Instagram Story poll. – This might be the easiest tip to act on – you can open your phone and do it right now. Add to your Instagram Story with a poll asking:  “Are you planning on selling your home this year?” Obviously you’ll get more “No”s than “Yes”es but any Yes or more in-depth answer provides an easy opportunity to follow up via DM.

4. Go live on Facebook from a neighborhood entrance. – You’ve probably heard you should be investing in video. If you’re ready to take the plunge but haven’t figured out what to film, here’s a tried and true way to get yourself out there: Head to a local landmark or the entrance of a neighborhood in your area. Give the details about two properties that recently sold nearby. Add a CTA that lets your viewers know they can email or DM you to inquire about other sold homes or check their own home’s value. That’s it!

5. Start each day prospecting for sellers. – Generate more appointments and contracts with the 5-5-4 routine and it’s easy to duplicate. Every day, you should have:

  • 5 conversations with people you don’t know, new potential prospects
  • 5 conversations with your hottest prospects
  • 4 conversations with your sphere of influence

What do you say on the phone with your sphere? Try “Have you had any thoughts of selling?” and “Do you know anybody that’s had thoughts of selling?” Tim’s sphere is so used to answering that now they start thinking about who might be selling any time Tim pauses in the conversation.

6. Search Zillow’s “Make Me Move” listings (and FSBOs) Here’s a strategy to help prospect seller leads that you can be sure want to sell their home. In fact, they’re already on Zillow. Head to Zillow.com and search for homes for sale in your area. Clear the “Listing Type” menu and only keep “Make Me Move” selected – now you have a list of seriously interested sellers to start some conversations with. Once you have the filters selected, not only will you see the current Make Me Moves but you can ALSO subscribe via email to get alerts any time more are added!

7. Use Realtor.com (or your MLS) to find upcoming expired listings. Just like the tip about Zillow above, this technique is available to anyone thanks to technology and public records. Use Realtor.com’s home search and sort by “Newest Listings.” But you’re not here for the most recent listings on the market, so scroll down and click on the last page of search results. Take a screengrab of the listings with a low photo count and a high number of days on the market – you can show the seller the difference between how their home was marketed before it expired and how you can help show it off now. Now you’ve got a list of some upcoming expireds and can start your prep work on how you’ll approach them.

8. Take advantage of the “instant offer” trend. – Instant Offers have, understandably, made some real estate agents worried. Open Door and Zillow Offers make a compelling argument to consumers who are motivated by convenience. But that’s not their only motivation… Instant Offers are all but guaranteed to be low-ball offers. If you’re in a market where homes are moving fast, you can turn an “Instant Offer” into a seller looking for a home value report. How? We like what the Wertz Group does by asking “Does your home qualify for an ‘instant’ offer?” Be prepared to respond quickly: many sellers want the most money they can get, but these companies are proving there is still a huge market for people who value speed.

9. Refresh your listing presentation and process. Focus on current marketing strategies in today’s economy and offer the solutions to the challenges of the sellers. Add pre-emptive offers, multiple offers and coming soon strategies and information that we never had to have before.

10. Sell your services. – If you ask the average real estate agent what’s more important between buyers and sellers, they’ll typically say sellers. But when you look at their websites, the first thing highlighted is a home search. Stop sending the wrong signal, start selling your services. Every real estate website should have a page that sells its services to potential home sellers. Selling your home is a daunting process, so give your prospective clients the peace of mind that you have a tried and true plan to list, market, and sell their home.

11. Establish a Seller Success Series. – When you’ve used all the tips on this list, you’re going to have a lot of happy sellers. You can turn those into even more listings, by turning the corner on a common business practice and making something truly compelling. He’s leveled up his reviews by turning his wildly positive customer experiences into evergreen content that sells every new person who comes to his website. The stories are interesting, unique and are an authentic representation of his brand. The best part? People help support what they create. Feature your clients in a positive light and turn them into your brand ambassadors! We believe that if you tell more stories, you’ll sell more homes.

12. Find hidden sellers. – It’s no secret that generating buyer leads is much easier than attracting the ever elusive seller lead. The common mistake we see many savvy real estate agents miss is they forgot to ask their buyer leads one very simple question. “Do you need to sell your home before you buy a new one?” Buried in your database of thousands of buyer leads are hundreds of sellers. These homeowners need to sell their home before they buy a new one, they are just waiting for you ask the right question! Here’s the tip: Update your automated action plans that go out to include a question about their current living situation. “Do you own a home and do you need to sell it before you buy a new one?” You can tweak this script to your liking but whatever you do, don’t forget to ask!

13. Update your referral network. – This is actually a two-step tip: first up, it’s time to update your list of approved and recommended vendors. Finding reputable people that you trust is the hard part, so take this question to your email database and your followers on Facebook. “We’re updating our list of approved vendors. Who do you love and recommend?” Be sure to let them know you’ll be publishing your list publicly.

14. Re-earn their business. – One of the biggest mistakes we see people make is mistaking delivering a great experience for earning a customer’s business for life. For some, sure, a job well done means you’ll go back to the same agent the next time you have a real estate need. But some consumers treat transactions like exactly that: You do a service for them, they pay you for that service, end of transaction. That’s why it’s important to stay on your past clients’ minds, but not be intrusive or obnoxious about it. We’ve crafted an email for you to send that can help achieve both.

Subject Line:  What’s your plan?

Here’s the message we wrote: Hi [name], It’s sometimes hard to imagine a day when you’re going to want to sell your home, but that day eventually comes. 1 year, 3 years, 5 years? It’s hard to say because life has a way about being unpredictable.

I wanted to make sure you knew I was here for you when that moment came. My job is to help develop a plan: There are things we can be doing now and in the future to help maximize your profit when you sell. This includes your mortgage payment schedule, what home improvements to make or avoid, and, of course, timing. All of these factors (and many more) have a dramatic impact on what you should do between now and when the time comes to sell.

15. Incentivize loyalty. – You’re probably familiar with loyalty cards and VIP programs. You probably even do some form of one, with the occasional gift and past client appreciation events. VIP experience enhances the whole process. Make past clients and referrers feel special with one-time perks like free movie tickets and dinner at local restaurants, but she also formalizes it with quarterly gifts, recurring coffee and tea, and more.

16. Speak to their pain points. – People have a hard time believing you can solve their problems if you haven’t made it clear you understand what those problems are. Many avoid writing discussing the potential pitfalls, not wanting to appear to be a fearmonger. But there’s a lot of space between “everything is awesome” and being a Negative Nelly – space that real people occupy and need guidance through. So don’t be afraid to acknowledge those pain points in your ads and emails. Speak to issues like not knowing whether it’s the right time to list, whether they’ll be able to afford a new home, the complications of the home selling process, and more. Then point them to the Seller Services page we recommended you build back in Tip #10 and stake your claim as the expert who can help through all the challenges.

17. Level up your just sold posts and home value ads. – There was a time when simply publishing a good looking Just Sold post on Facebook was enough to be a differentiator. That time has passed. It’s time to get back ahead of the curve. Everyone’s doing them now. So how do you make yours stand out? This data can be presented as the dry, public record that it is, or you can make it connect with your audience by framing it in a specific, timely way. Which of these are you more likely to click?

Just Sold ABOVE Listing Price: 2 bed, 2 bath condo in the North End or Another North End Condo Sells ABOVE Asking Price: Find out how this impacts your home’s value

The best opportunity you have now is to turn these “Just Sold” moments from general awareness campaigns that showcase your overall prowess into direct opportunities to help individuals who will do business with you.

18. Give away your secret sauce. There is a general fear in real estate that if we give away our information, our competition will steal our ideas or our consumers will realize that they don’t need us. But the truth is this: Consumers have proven time and time again they are willing to pay for convenience. Instacart, Dollar Shave Club, Quip Toothbrush — all charge a premium to remove the hassle from the process of buying or using the product. By giving away your trade secrets, you elevate your brand and become the authority. It’s counterintuitive but it’s true. Creating a well-designed, comprehensive, useful piece like “40 Top Tips for Selling Your Home is a big step in earning the trust of the consumer.”

19. Use your current bona fide buyers. – Ask for help and humanize the message by sharing first names of buyers and what they want to buy and spread the word. Email your database or post on your social media channels who is looking and what they need. If safe you can door knock or leave a door hanger, mail a flyer or postcard or just post a video asking for help for you buyers and see if that triggers a listing appointment response.

20. Mail or drop off unsolicited CMA packages to all your past clients. Just put together all the listings and sales in the last 6 months that are relative them and their home. Don’t give them your opinion of value and call them a few days later asking them if they got it? Any questions? See if this will trigger a listing appointment response for you as well.

So there you have some more creative of ways to be proactively generating appointments for listing opportunities in a market that we all need to be proactive versus reactive to get that product and inventory back up again. Feel free to reach out and share any other great listing appointment generators you may be having success with today!

Strength and courage,
Wade

Realtor© Secrets To Not Burning Out & Hitting The Wall

Wade Webb on February 3, 2021

realtor hit wall burn out2020 was an unprecedented year that challenged us all to be resourceful and work harder and smarter than we ever have before and some of you might be experiencing the dreaded “B word” – burnout and hit a wall? Or others have been so focused on keeping their real estate business afloat that they’ve ignored everything else – and are starting to pay the price. That’s why I thought it was a good time for a reminder that being successful means more than your income goals. It’s about the total picture, and your health plays a huge part in that. I for one can share that 2020 hit me with some covid cushion that I really don’t need. I am a huge believer that energy management is far more important than time management and without energy and vitality you cannot navigate any stormy sea like we had in 2020. Let me share with you some ideas on health and vitality so you can avoid burnout and kick start your 2021 full of the energy you need.

Health & Happiness Tip 1: Schedule Some “Phone Free” Time Off. There’s certainly the “grit” and “hustle” side of this business some people are attracted to. Some agents seem to relish it… touting how they’re available 24/7/365. I’d contend that’s not healthy (nor all that desirable), and you can’t keep it up forever. Sure… go hard while you’re working and give it all you’ve got. But make sure to take some breaks, too. One of the hardest things for any real estate professional to do is to turn off their phone, but it’s essential to your long-term success. The key is to plan some time off so you can inform the people you’re working with and delegate tasks that might need to be handled while you’re “off.” Reasonable clients will understand if your outgoing VM message explains that you’re taking a personal day and have a contingency plan in place for them. Will you do this? Can you put down your phone for a day? Let me know in the comments below.

Health & Happiness Tip 2: Get Outta Town. A change in scenery can be extremely rejuvenating. And it doesn’t have to be a big vacation. If you work in a city, you might need a quick escape to get out in the country, or to the ocean or a lake. Maybe a day in the local mountains, if you’ve got that opportunity. Breathe some fresh air and let nature’s healing effect revitalize you.

Health & Happiness Tip 3: Schedule Mini Breaks Through 2021. Like I said above, working 24/7/365 is not a prescription for good health. But if you’re not careful, this industry will force you into a hectic schedule where you’re always flying by the seat of your pants. Work expands to fill the time we allow for its completion, so the key is to set boundaries for yourself. Schedule a half day off on your calendar and then honor that. Or maybe it’s just a couple hours. The key is to build those “breaks” into your calendar ahead of time, because if you wait until you’re all caught up and it finally feels like you can take a break, well… you know. It’ll never happen. So put some “mini breaks” in your calendar today!

Health & Happiness Tip 4: Commit to a More Disciplined Health Routine. Are you working out? Are you eating healthy? Are you even thinking of these things, or do they take a back seat because you’re “too busy” to deal with them? Good health doesn’t happen without planning, effort, and discipline. I know you’re busy. I know it’s hard to fit workouts and healthy meal prep into your crazy schedule. But those things are essential to your long-term wellbeing. Make the commitment. If you’re struggling with this and just can’t seem to figure it out ask someone to be your accountability partner.

Health & Happiness Tip 5: Get More Rest. I know, I know… you’re probably laughing at the idea of getting more sleep because you’re burning the candle at both ends and can still barely keep up. But that approach can only take you so far. Without eight hours of sleep per night, you’re eventually going to start breaking down. So maybe it takes more steps than just going to bed earlier… maybe it’s time to hire an assistant and delegate some tasks… because your future health depends on it! Or maybe it’s time to introduce more systems and automation to your business, so you’re not hand-crafting every last element of a transaction when you don’t need to be. Whatever the case, make a point of getting the sleep you need – or know that you’ll pay for it later.

Health & Happiness Tip 6: Avoid the Energy-Sucking Vampires. Putting yourself in a toxic environment isn’t healthy. You know this. But it’s difficult sometimes. We all have those things or people in our lives that seem to inject constant negativity. I believe it’s up to you to protect your energy and not subject yourself to the energy-sucking vampires. Minimize your time in these environments as much as possible, and you’ll not only be happier, but more productive, too. Brian Tracy once said “Change your income by just changing your friends.”

Health & Happiness Tip 7: Be Intentional. What are you watching? What are you reading? What are you listening to? What is going in and what are you focusing on the majority of the time? I don’t know who said this but “Garbage in you get garbage out. Good stuff in you get good stuff out.” Watch, read, listen to the good content and be intentional about it at least 15 minutes a day and best time of the day is right at the beginning to set the day off right! I found that my ability to cope with the 2020 pandemic is purely based on this practice and know it will do the same for you in 2021!!

So excited and grateful to put 2020 behind and move to a healthy and happy 2021 and for us all to have the lives that we desire to live. Feel free to reach out to me about the strategies that you find have an amazing impact on your health and happiness in 2021.

 

Strength and courage,
Wade

Sharing A Covid Miracle For Small Business

Wade Webb on January 13, 2021

Dave Portnoy For so many years now I have shared what I feel is such an untapped market for real estate agents, the small business owners and service providers in our communities. Almost every agent focuses the majority of their time on P2P ( person to person ) marketing and never seem to tap into the B2B ( business to business ) marketing and build relationships and become their communities real estate professional of choice. Since the pandemic hit the world the need for supporting and serving the small business owner and service provider has gone to a new level. Think about it real estate agents are independent business owners and could do what we can to help them survive and develop relationships that may lead to business in the future and gain new relationship share and save the business community in our trading areas. I am not saying it is about personal gain, I am talking about stepping up and helping fellow business owners in need and let the universal principle of reciprocity take care of the rest. For more than a year now I have been watching social media celebrity and founder of Barstool Sports, Dave Portnoy. This wild and crazy, outspoken guy does the most hilarious pizza review, sports talk show and political rants that you will ever listen too. I am not sharing this with you to get agents to start watching Dave and his offside content but to share a story that just hit home with me over the holidays and feel it needs to be told.

Dave Portnoy managed to build an empire worth 120 million over the last few years with his social media influences and has been calling out the government and their lack of ability to support the business community all over the N. America. On December 20, 2020 one of Portnoy’s good friends calls him out and says to him “Why doesn’t he put his money where his mouth is?” In true Portnoy competitive fashion he does exactly that and creates a legitimate charitable fund called Barstool Sports Fund with $500,000 of his own money. The fund will assist business owners across the nation. All the business owner needs to do is prove their were a viable business prior to Covid, must still be paying all their employees and why they need the money for assistance and email, video or send a letter to Portnoy to be considered for the assistance. Now the best part of the story is in only three weeks this fund has grown to more than 20 million dollars and climbing from more than 140,000 donors and has already provided more than a 100 businesses with the funds they need to make it in 2021!! Watching the Barstool Sports Facebook page video posts, being updated every day by the way, when Portnoy facetimes the business owners and lets them know they will be receiving the funding is something so inspiring it can’t help but warm your heart and restore your faith in humanity.

I don’t share this story to ask you to dig into your own pockets and start a fund like Portnoy has. I wanted to give you all hope and encouragement to start 2021 and hope that you will find some way to make a difference in your business communities and grow your relationship share in your business in an untouched market for real estate agents and give yourself the greatest gift of making a difference in others lives when they are in the greatest need of their lives.

 

Strength and courage,
Wade

REALTORS© It’s Never Too Late To Generate Referral Business

Wade Webb on December 16, 2020

realtor generate referralSo many of my coaching clients feel guilty for not maintaining contact with their past clients and think it is too late, embarrassing and they don’t want to hear from them. This is the furthest thing from the truth and this week we are reactivating old clients, generating referrals, and building our relationship list. Many agents I know have a drawer full of old clients they simply forgot.  Life gets busy and before you know it, it’s been months (even years) since you last contacted some of your clients. That’s why we created the “Never Too Late Letter ”… This is an easy way to get back in touch and harvest referrals and repeat business from your network, and this  letter has worked for hundreds of agents all over the world. I’ll give you the letter to use and also give you an example of a Referral Coupon.  This coupon is designed to work much like a “bounce-back” type of coupon that restaurants and retail stores use. The very same strategy will work for you if you just give it a try.

How To Use The “Never Too Late” Letter System…

 

STEP 1: Create a LIST of your past clients and friends, friends, family, and acquaintances from your files, phone contacts, email accounts and social media sources. Narrow your list down to the people you’ve not contacted in the last 6 months.

STEP 2: Send them a personal LETTER Here’s two pre-written letters for you to use and make your own.

Never Too Late Letter

Confession Letter

 

STEP 3: Give your Power List a meaningful REASON to get back in contact with you using a “Referral Coupon” that goes with this letter and they may or may not use it, but it’s a stand-out way to remind them that you work by referral. (IMPORTANT:  This coupon is designed to give a discount to the END-USER only.  In most, it is illegal to directly compensate any unlicensed person for sending you business.  This coupon only makes a discount offer to the end user, NOT to a person sending you a referral.)

STEP 4:  FOLLOW-UP with regular contact (at least monthly) Agents tell me they start getting calls within a few days after this letter goes out.  But you can also follow up by phone 7 days after sending the letter. Going forward, you’ll want to keep in contact in a meaningful way. This is very important. For every 100 people on your database, 14 of them will buy or sell a home in the next 12 months.  And that doesn’t include the Referrals they could be sending you. Don’t continue to leave this gigantic hole of lost revenue in your business by not following up at least once a month.

 

This “Never Too Late Letter System” will help you get back in touch with your clients.  Then you have make a commitment to not lose touch again by following up with your network each month with welcomed and valued contact. Would you like to use a marketing system that costs nearly $0.00 and can bring you a steady flow of quality, motivated buyers?

 

Strength and courage,
Wade

 

 

Winter Is Always The Best Time To Buy and Sell a Home

Wade Webb on December 2, 2020

winter best time to buy or sell a homeKnowing what the biggest objection you face over the next few months allows you the edge to be prepared when it strikes. We all know the #1 objection all agents are going to get from real estate buyers and sellers is “We want to wait until the spring to buy or sell our home.” So having the ability to change how the buyer and seller feels about waiting to buy or sell until the spring is imperative to your winter real estate success!! Don’t try changing their minds and building their defense mechanism up but educate them and change how they think and then they change how they feel about buying over the winter instead of spring. The fact of the matter is, the reasons and myths are endless so it’s our job as REALTORS® to be equipped with facts and a strong reality check to combat these reasons we hear every day. To help you educate the consumers through the winter season I put together some of my top reasons a client would want to choose this time of year to buy, sell and list a home.

 

Here Are The Top Reasons to Sell Real Estate Over The Winter

#1 – Only The Serious Buyers Are Looking Over The Winter – Yes there are fewer buyers, but those buyers are usually very SERIOUS about making a purchase or many HAVE to make a purchase. Who else would want to look at buying during the winter?


#2 – Fewer Winter Listings Means Less Listing Competition – Most sellers wait until the spring or summer to list, so your home will have far less competition. Spring = Greater supply = Same Demand = Less Money


#3 – January Is The Biggest Corporate Transfer Month – More corporate relocation moves happen during January than any other time of the year. Catch the corporate relocation buyers while you can.


#4 – Better Personal Prompt Customer Service – By putting the home on the market during the winter you experience better, personal and faster customer service from movers, lawyers, banks, insurance providers etc. Listing realtors have more time to better serve their sellers and get all the marketing strategies in place.


#5 – More Bargaining Time to Get More Money – By starting to market your home early, you may be able to secure a higher price with more listing exposure time. This season allows a seller to not be in a rush to sell and allow for more market exposure time and ultimately generate a higher price than in the spring.


#6 – Timing Is Everything. So Sell Now & Buy In The Spring – If your home sells quickly, you will be able to shop for your next home during the winter, a great time to find a bargain! More time to look and not pressure to shop and beat the other buyers. Sell first and then buy in the spring when the inventory and selection begins to rise for you when you are the buyer.


#7 – Standing Out In A Smaller Crowd – Most REALTORS® and offices have less inventory during the winter, enabling your home to stand out even more. Less marketing noise out there for the buyers and they see your home with ease now.


#8 – 20% Of Sales Still Happen During the Winter – Buyers and Sellers are usually quite motivated to get the transaction completed. We still have 20% of the business in the year occurring during the winter. This can mean less price haggling and fewer hassles during the process.


#9 – Buying Without Having Something To Sell First – By selling now you may have an opportunity to be a non-contingent buyer during the spring, when more houses are on the market! Less “subject to the sale” offers from buyers and you are not one of them when you are buying your next home.


#10 – No Yard Work When It’s Freshly Covered In Snow – Great time for a home that needs a yard make over to sell. No need to worry about your yard work. Snow makes it look fresh and white.

BONUS…..

#11 – Buyers Time Everything Too – Buyers begin the search and purchase for spring moves in January, February. Busy move times are March Spring Break, April Easter, May long weekend and July long weekends


#12 – No Pricing Wars With Others Sellers – Less choice for buyers means less sellers to play pricing against each other. Buyers will often make more concession in their buying decision with less choice


#13 – A Holiday Magic Feel To Your Home – Property shows well, almost staged with holiday décor adding to the ambiance. Tis the season for your home to shine!


#14 – Higher Quality No Looky Loo Showings. Little chance of quick showings and not being prepared to show your home. Easier time of year to make appointments and give sellers advance notice. Higher quality showings


#15 – Right Buyer, Right Time Odds – The odds are the same for the right buyer looking at your home regardless of the season. Right buyer, right time, right home

 

Here Are My Top 10 Reasons to Buy Over The Winter

 

#1 – Fewer Or No Multiple Offers – Little or no chance of multiple or competing offers for the buyer during this time of year


#2 – Better Personal Prompt Customer Service – Better service from all service providers like the agents, banks, insurers etc. Not as busy now.


#3 – Sellers Are Motivated – Sellers motivated at this time of year if still trying to sell from summer or fall. Sellers willing to negotiate, been on the market for some time now. Give and take.


#4 – Expired Listing Inventory – Buyers can shop the expired listings market, which has the largest selection this time of the year.


#5 – Better Closing Options – Good time of year to make an offer and do the due diligence, buyers can move quickly now or slower in the spring if not in a rush.


#6 – More Alternative Housing Options – Easier for sellers to find alternative housing, not as much pressure finding a rental vs. the really busy spring and summer season.


#7 – Contingencies and Subject to the Sale Of Acceptable – Great time for buyers to make contingent “Subject to the Sale” offers and get them accepted and movement on the price.


#8 – Better Available Moving & Service Providers – Easier time for a buyer to move and find help and services like movers, cleaners, storage.


#9 – Smoother Mistake Free Completions – Better timing for buyers on completions with lawyers, banks land registry. Not that busy and time to attend to you now.


#10 – Buyer Competition Lower – Less competition for the same property from other buyers on the deals that pop up this time of year.


Bonus…

#11 – Having More Time – Having time to make a decision and not be pressured in to offers or pressured into removing conditions or speeding up your due diligence time.

Now that you’re equipped with ammo to overcome any objection, educate the consumers and debunk the myths and go out there and list and sell some real estate this winter season!!

 

Strength and courage,
Wade

Realtors© Secrets To Making Your Calls

Wade Webb on November 25, 2020

When you think about it, there’s nothing difficult about picking up the phone and calling a few people. Right? It’s easy to do… and also easier not to do. And that’s the danger. So why do we have this reluctancy to picking up the phone and making a call? Why is it so easy for us to not make those calls? I talk with a lot of successful agents on a regular basis. And if I had to boil down what makes those people so successful, it’s not that they’re all insanely innovative and breaking new ground. It’s not that they figured out some marketing “hack” no one else knows. It’s not dumb luck. It’s one simple, common trait – they’re doing the work. They make the calls and contact the people and have the discipline to do it over and over and over even though it is not what they want to do nor is it glamorous but it is the key to their success. It goes back to one of my favorite quotes: “Do the thing, have the power.” –Emerson. Having the discipline to take consistent action is really what separates the winners from the also-rans in this business.

Today I’m sharing three ways to overcome that resistance to making your calls so you can start booking more appointments… consistently!

1. Get Prepared In Advance – I’m sure you’ve had this happen… You wake up with the best of intentions to make your calls. But before you actually begin, something comes up. Or you “remember” a more urgent task you should be doing (which, in reality, is just an excuse). Or you simply avoid it because you don’t feel like it. And over time, this failure to make your calls is absolutely killing your productivity. It undercuts your potential. It’s the biggest reason why agents ride that rich/poor rollercoaster and fail to create any predictability in their businesses. This often happens because you didn’t prepare ahead of time. A productive prospecting session begins the night before. You need to get everything prepared so there can be no distractions and no excuses to get started the next morning. The night before, be sure to gain clarity on things like: Who am I going to call? What’s the outcome I want to achieve? What scripts do I need to achieve those objectives? Answer these three questions at the end of each day, get everything ready, and you’re much more likely to follow through on your appointment setting calls the next day.

2. Get Yourself Charged Up – Half-hearted prospecting is not successful prospecting. Even if you’re not “feelin’ it” when the time comes to start making your calls, you need to know how to get yourself to a peak state. And it’s more than just mental. In fact, I think it starts with physicality. A great way to get that energy up is to move your body. Jump on a mini trampoline, do some jumping jacks or whatever it takes to get your blood flowing. Then comes the mental part of it… your affirmations and strategic questions to put yourself in a winning mindset. “I’m a lean, mean, appointment-setting machine!” “What do I love about my clients?” “What do I love about setting appointments?” Do this regularly and I guarantee you’ll have more productive call sessions and build some serious “appointment setting” momentum.

3. Share Your Results? – What’s your first response to the suggestion that you should actually publish the results of your prospecting sessions to the public? I suspect many agents will feel like, “I don’t want to do that. It makes me look desperate or like I’m a telemarketer.” Do you feel that way? Because if so, here’s my response: You’re looking at it all wrong, and your whole mindset around prospecting might be off base. Remember this: You’re not calling people to “sell” them something. You’re calling to check in, catch up, build rapport, answer questions, and inform people of market happenings. You’re calling because you care, and because that’s what trusted advisors do. Once you start thinking about it from that perspective, it becomes a no-brainer to follow up each session by sharing what you achieved on social media.

Imagine a post that says something along these lines in your Instagram Stories: “Just had 10 conversations with past clients and sphere… Keeping them informed on what’s going on in the market. Every day I do this to keep my clients informed. That’s what it’s all about!” Maybe you even sprinkle in some stats, like this: “70 calls made, 6 great conversations, 2 potential buyers and one homeowner considering putting their home on the market. Can’t wait to help them move on to the next exciting stage of their lives!” Not only does that show people that you care, but it informs people that you’re active and you have a system for finding buyers and getting first jump on listings… basically establishing that you’re the go-to “knowledge broker” for your market. A consumer who sees that every day in your Stories will definitely be impressed, and you’ll gain top-of-mind awareness in the process. So start doing it!

I am hoping these help build in some accountability for your prospecting sessions and make it easier for you to pick up that phone consistently and book more appointments! Let me know which one(s) you’ll start doing in the comments below!

 

Strength and courage,
Wade

It’s The Most Wonderful Time Of The Year

Wade Webb on November 18, 2020

realtor most wonderful time of yearWe are approaching the single most important time of year as it has been for each of my 25 years in the real estate business. As the listings and sales season start to temper we have the tendency to want to take it easy and relax but I am here to say… NOT JUST YET!!! This was the time of year where I took full advantage of my time and made the most of the market season. This time of year can be for some a difficult time in real estate or a time where the market gives you the greatest gift which is TIME. The time for you to do the things you know are important but the year has just been too busy to do those really important activities. One of my most impactful and meaningful activities for my business is what I called my “Holiday 100” My holiday hundred is my goal to personally visit 100 of my best clients and see them during the holiday season. 3 clients a day for 33 days.

Christmas Holiday Visit Plan Checklist  – Nov 23 – Dec 23, 2020
  1. Create the client visit list (anyone who bought, sold, asked for help in 2020, service providers, A clients )
  2. Gift – baking, wine, coffee mug, turkey, gift wrap, chocolate, etc. $15 budget
  3. Calendar or Day Planner or Christmas Card
  4. Year in review letter on holiday letterhead ( photo of the year on letter )
  5. Call in advance and book 45 minute visits. ( Max 4 visits a day )
  6. Rest of database just gets letter and Christmas card in mail

So in November, I would sit down and write out my year in review letter. I made a list of all the events and activities personally and professionally that happened to me and my family. I would write about my hobbies, my travels, my children and their activities, my wife and her year and all our successes and challenges in the past year. Find a favorite photo and place the photo and letter on holiday letterhead for my upcoming visits.

Think about it, we are in the relationship business and this letter invited my clients in to my personal and professional life. This helped deepen our relationship and find more items we have in common. They loved to read the letter every year. The next item was to have all my calendars delivered into the office by the middle of November to put my holiday letter and a calendar into large white envelopes. Then I would take my database and make a list of names and phone numbers of all my A and B clients. These are the people I would want to personally see from Mid-November until Mid-December… this was usually about 100 clients. Print their address labels out and place them on the envelopes with the holiday letter and their calendar.

If you prefer it also works well to write a Christmas Card or order a Day timer instead of a calendar with your year in review letter. Keep in mind the calendar is not the secret weapon to my success. Feel free to be creative too… it’s all about the relational contact and something to put in their hands to be Top of Mind. The final item was to find and purchase a hundred small holiday gifts. I chose Poinsettia flowers or homemade spiced apple cider mix, scented candle, bottle of mini bailey’s, holiday scratch and win ticket, homemade peanut brittle or Purdy’s chocolates… I tried to maintain about a $15 item budget. Now I have my Santa client pack ready and then came the most important part of all…

…Booking the appointments.

I would then take the time to personally call and set up a “pop by” holiday visit to their home in hour segments and I would stay for 45 minutes per client. I would let them know when I arrived that I had another visit within an hour so couldn’t stay too long. TIP – when booking appointments let them know why you are coming. If I called and left a message they wouldn’t call back?! When I called again I said I had a little something for them for the holiday season and they would say “oh, we thought you wanted to sell our house and were not interested so didn’t call you back”

The 33 day festive client visits were amazing. Clients were so surprised and would tell me they never thought they would see me again after our last real estate transaction. They were so pleased with the letter, calendar and small gift but most important was the gift of my time!! Ken Blanchard wrote in the book “The Generosity Factor” that we all have gifts to give. Our Time, Touch, Talents and Treasures. Never underestimate your greatest gift of “TIME”… your most precious commodity. Don’t just swing by and drop the items off. Stop and give the client your gift of time. This activity alone would set me up for a good month.

If you don’t think it’s worth the bother consider my February with 27 deals in 28 days and all of it from these appointments, leads and referrals for real estate from taking the time to share with my clients prior to the holiday season. I can’t tell you enough what this will do for your waist line, all those treats …..I mean you and your business but most important your relationship with your clients.

Strength and courage,
Wade