The real estate market is always changing and there is one trend that continues to be getting stronger every year. As you already know the power of a real estate team can always outperform an individual just by sheer numbers. Here’s your all in one guide to teams in real estate. Let’s begin by looking at the different team models in real estate first. Teams are an amazing way to leverage time and resources. In my nearly 24 years of experience and coaching super star agents like you, I’ve noticed there are four different types of teams in real estate.
1. The Accidental Team – The accidental team isn’t really a team in the traditional sense… This is just a group of people in the same office that all do the same thing and started selling together. Think of this as more like a bunch of sales people without anyone to run the operational side of the business. They do this for comradery, accountability and maybe even sharing in costs and work load with one another.
2. The Real Estate Family Team – You’ve probably seen a family team and they are very popular. Although everyone is related, roles aren’t clearly defined across as to who is doing what… Also, family teams usually have to put the business on hold when they all go on vacation. Not an easy task to work with your spouse, in law, parent or relative in the real estate world especially when things get crazy and the pressure and stress is rising.
3. The Guru and The Minion Team – I’m sure you’ve met the “guru” agent leading the team of minions. The guru agent is great at what they do, but they are huge control freaks! Have a fairly large ego and opinion of themselves. These are the types of teams where burn out is common and people are always coming and going. The guru can be tough to work with and they are usually the kind of person that doesn’t play well with others.
4. The Business Builder Team – There are some super star agents out there who know their stuff and hire a team to help support them in the other areas of their business. They realize with a team they can grow the potential of the business exponentially. Leverage, systems, processes and multi-talented team members equal mega success. This is because the business builder knows the team is the vehicle to maximize everyone’s strengths to even better serve the customer and take the business to the next level.
So Why a team? You can build something repeatable, scalable and something tangible business you can sell! Whether you are looking to start your team with just an assistant or take on five or six people to build your team, you need to remember one thing… Have you ever seen one of those Russian nesting dolls? It is a big doll that splits in half and there is another doll inside that is a little bit smaller.
This keeps going several more times with the dolls getting smaller in size. I bring this doll up because this is what most people think hiring a team is… The ego and desire to feel important causes many agents to hire someone smaller than them. If you want to achieve massive success in your business you’ve got to add super stars to your team who are committed to doing big things. This means not hiring based on ego, but instead finding the people who think and perform big and are dedicated to growing the business.
One of the things we all love about real estate as a career is it is never the same day twice. The freedom and flexibility with our time is something that empowers us or THIS, however, can also be our recipe for disaster.
We are Sleeping ‘til 10am, a long lunch until 2 in the afternoon, then scrolling through Facebook until 5pm … before you know it, an entire day has slipped through the cracks and you have nothing to show for it. Can you relate?
You’ve heard me say it before, “Routine is the sign of an ambitious individual.”
Routine is what separates the average agent from the top producer.
Agents constantly know what the most important skills are in order to reach success, and to that, I always say, the ability to PLAN and EXECUTE.
That’s why today we are sharing an hour by hour plan for an ideal day for the top producer. It is up to you to implement and execute!! So here we go!
Use this time to fuel your body and energize yourself for the busy day ahead!
6:00 AM – 8:00 AM: Morning Routine + Getting Ready
Set yourself up to be in a peak mental state – this is crucial to reaching your goals. If you don’t have a morning routine then here are some ideas. My morning routine recommendations: prayer, meditation, visualization, audiobooks, gratitude, journaling, affirmations, inspiring videos etc.
8:00 AM – 9:00 AM: Prepare + Review
Connect with your assistant (or sit down with your calendar) and go over your objectives and outcomes for the day. Visualize your activities and purpose for the day.
9:00 AM – 10:30 AM: Appointment Setting Time
No distractions, just 90 minutes straight of prospecting and appointment setting (DO NOT SKIP THIS!). Get the most important activity out of the way in the morning. Follow up all your leads and make all your calls first thing in the day. Plant those seeds and set the buyer and seller appointments.
10:30 AM – 11:00 AM: Break
Take a brisk walk to mentally recharge before your next tasks. Clear your mind and get some air and reload.
11:00 AM – 12:00 PM: Lunch + Prep
Prepare your hot sheets by filling in all your buyer and seller lead details. Details like name, contact information, source of lead, type of lead, follow up dates and appointment set yes or no? After the hot sheets are done then plan for your afternoon appointments with buyer and sellers.
Use this 4.5 hour block to schedule in three 90-minute appointments or listing or buyer presentations. If you’re a new agent and don’t have 3 daily appointments or presentations booked, use this time for additional prospecting and appointment setting time.
Work your face off so you can go home at a decent hour and be present with your loved ones!
4:30 PM – 5:00 PM: Daily Wrap-Up
Close up the day and identify what you accomplished and what your goals are for tomorrow. Review your schedule for the next day and ensure the day is all set.
5:00 PM – 7:00 PM: Home + Dinner + Family Time
Work/Life balance is so important. If you want it to happen … you’ve got to schedule it in, just like everything else in your day! Stay present and enjoy a good meal with the ones you love. 6 pm is family dinner time, all of us at the table together with no electronic devices in our home.
Most top producers can get their clients to meet during daytime business hours, there are some exceptions where this isn’t possible so an odd evening appointment maybe necessary. Usually you will mostly use the final hours of your day to hang out with your significant other, read an enjoyable book, or focus on a favorite hobby.
9:00 PM – 5:00 AM: Sleep
Rest and recharge for an action-packed day tomorrow.
YOUR PERFECT BUSINESS STARTS WITH YOUR PERFECT DAY.
There is one valuable asset I see agents wasting every day. It’s a HUGE drain on your business and your personal life. The good news? It’s easier to fix than you might imagine… I’m talking about your most valuable asset, your TIME!
We all have a limited amount of time to use every day and then it is gone. How you spend your time is vital to the success of your real estate business and your life outside of business too.
Here are a few powerful time management tips that will help you get the most out of every day…
Top Realtor Time Management Tips
1. Focus on H.D.P.A.
One of things I’ve used to help me make the most of my time is H.D.P.A.
That is a fun little acronym that stands for the Highest Dollar Productive Activities. You see, there are those big things you should be spending your time on. This is the time you spend calling your database, working on your deals, etc. Then those little tasks come along and steal away your focus. Maybe you’re great on the phone and not so good at graphic design. Do you think spending a few hours trying to make that perfect image for a Facebook ad is the highest and best use of your time?
Simply put, if you can outsource those little tasks to a third party company or someone else in your office you are freed up to work on the things you are good at and really matter most.
2. Eat The Frog
Within your H.D.P.A. will be a list of priorities you’ll need to get done. Write these priorities down somewhere you’ll see them (a paper notebook, Evernote, whiteboard, etc.). You’ve probably heard what legendary speaker and my mentor Brian Tracy had to say about this… He would tell you to eat the frog first! This means the one big priority you’re dreading is the one you need to get done first.
3. Schedule Your Time in Blocks
While you already know it is important to schedule out your day, what you might not know is you can make your schedule even more effective by scheduling out time in blocks. So for example, I’ve spoken with the top agents around the country and asked them how they spend their mornings. They put a block on their schedule every morning to do MRAS. That stands for Marketing, Role Playing and Appointment Setting.
Getting things done and maximizing your time is important, but remember there is a balance too.
When you are working, be sure to stay focused and use your time wisely. Those rules also apply outside of the office on your personal life too…
It can be easy to be constantly checking email and busy on your phone, but make it a point to not be stuck in that work mode when it is time to spend time with friends and family.
4. 3D Test Everything
Every time you are going to work on the next activity always ask yourself is this something I should do? Something I should delegate or something I should just dump because it really isn’t that important.
5. Real Time Voice Message, Auto email and text response.
Count how many times in your day you respond and react to emails, texts and calls? We are in constant react mode and not able to focus or ever get things done. I always get push back on this idea but record a message on your phone, set an auto email response and auto text response that you are serving clients and will get back to them and a certain time in the morning and a certain time in the afternoon. If it is time sensitive or urgent then have you paged or contact your administrative assistant. Imagine what happens to your focus and getting things done when you are in this kind of control.
So there you have it. Ask yourself how are YOU going to spend your time today? Take control of your time or I know this someone else or something else will take care of it for you.
I love to see what is happening in real estate in other countries and where we are going with real estate innovations when it comes to marketing. This week’s content is a great taste of what we are seeing in other parts of the world and what we are seeing to innovate our own real estate marketing in 2017.
REAL ESTATE MARKETING INNOVATION #1
Business Models…
*Portugal – Average transaction commission is 3%. Exclusive listings only. No Office cooperation with one another at all
*France – Average transaction commission is 5-7%. Mandatory posting of your commissions displayed in your office window to the public. Just starting to cooperate with one another. Social interaction is key to their culture.
*Belgium – Average agent in the Netherlands do 35-40 ends a year and the top solo agent did 290 ends in a year. Buyer comes in, they tell you, you show them and they buy it! Social interaction with a consumer is an insult and complete waste of their time.
*Turkey – Completely unregulated profession and now just starting to see large franchises moving into the country to increase professionalism. Consumer is actually willing to pay more with a franchise because of the perception of professionalism vs. haggling culture.
REAL ESTATE MARKETING INNOVATION #2
Augmented Reality…
Phone technology that allows the consumer to scan over properties and the properties listed for sale pop up as you scan over through the phone. Click on the pop up on your phone and get all the details of the listing immediately. You can also take static real estate marketing piece and bring it to life.
Dedicated Property Sites or Personalized Seller Sites…
REAL ESTATE MARKETING INNOVATION #5
Single Property Websites…
This concept has been around for a few years now where the seller has a dedicated website for their property. ( Example www.1234maplestreet.com )The key to lead capturing using this marketing tool is to provide different photos, details, videos, neighborhood information, documents etc. in this platform that you don’t offer on the MLS listing platform and get them to enter their contact information to login and see all the extras you have on the property on the single property website.
REAL ESTATE MARKETING INNOVATION #6
Virtual Home Staging…
Computer enhanced virtual staging helps the consumer see the potential in the properties.
REAL ESTATE MARKETING INNOVATION #7
Seller Follow Up…
One of the biggest complaints we hear from sellers is that they listed with an agent and never heard from them again.
E Suivit – Electronic Follow Up ( France ) Online seller communication platform providing stats, feedback, showings, marketing etc.
· Seller sees all the buyers and contacts the agent that their home is a match and will sell
REAL ESTATE MARKETING INNOVATION #10
Seller Concierge Services…
3 year client follow up concierge service. $220 / Year
I hope to start seeing uses of these real estate marketing innovations popping up as you begin testing and implementing them in your own areas of business.
Effective Real Estate Strategies Just Before Christmas
On the First Day of real estate my true love gave to me…
Spend some focused time on your real estate database prior to 2017. If you don’t have a database then assemble one. Take the time to build a monthly database touch system for 2017 making specific activities each month to add value and deepen your relationships with your database. This “give to get” activity is the best way to increase repeat and referral business in 2017.
On the Second Day of real estate my true love gave to me… Create a buyer or seller landing page. These landing pages capture a seller who is curious what their current property value is or a buyer who wants to be notified of hot new listings and beat other buyers to them. A nice steady stream of buyer and seller leads from a good landing page keeps you from those peaks and valleys in your business. This is a great way to create more buyer and seller leads all year long while you are busy serving your active buyer and sellers and when you don’t have the time to prospect.
On the Third Day of real estate my true love gave to me… 2 daily hours of power. High-volume agents don’t just service existing business and then start lead generating once they have closed the majority of their transactions. Instead, they block time (usually in the morning so it gets done) to do something each business day that gets them closer to earning a new client. In a nutshell, there are two ways to be successful in real estate: By Default: live in the same area for years where everyone knows you and eventually sends you business; or By Design: time-block a relatively small portion of each business day to proactively generate for new leads.
On the Fourth Day of real estate my true love gave to me… Listings is the name of the game. The power of the spin is where a listing can generate up to 15 other pieces of business if done right! If a real estate agent is working more than 65 hours a week and not closing more than 45 transactions annually, the agent either has a time management problem and/or is working with far more buyers than sellers. You can handle four times as many listing sides than buyer sides at the same time. So, top producing real estate agents always focus their lead generation activities on the listing side.
On the Fifth Day of real estate my true love gave to me… Face to Face activities and prospects who already want to sell. For real estate agents looking for immediate business, top agents know the quickest conversion ratios come from contacting FSBOs (for-sale-by-owners) and expired listings. They also know conversion is higher when you are face to face and the prospect can tell if they like or trust you quickly and want to do business with you. Although many agents are reluctant to reach out to people they don’t know, these are people who typically want to sell their home right now.
On the Sixth Day of real estate my true love gave to me… A realtor to realtor referral system with other agents working the areas where the people and business is coming from to buy real estate in your market. Contact them once a month and stay top of mind and be that referral agent of choice in your market area. Share tips and ideas with other agents to keep top of mind and make them feel like they want to refer you their clients moving to your area. This is a lucrative business opportunity if done consistently.
On the Seventh Day of real estate my true love gave to me… The power of words. Scripts and dialogs are important. Successful real estate agents understand that whether they use someone else’s scripts, dialogs or their own, they’ll eventually start saying the same things they know will work. Using tested real estate scripts created by others simply eliminates the trial and error process and enables agents to start seeing desired results more quickly. Sound like your planned and engage and attract the clients to want to work with you with your powerful words of persuasion.
On the Eighth Day of real estate my true love gave to me… Have powerful sales presentations and visuals. Don’t tell them but show and sell them. Have a visually powerful presentation for listings, buyers and pricing. Don’t just wing it and leave things to chance but engage people to want to do business with you, your company and NOW! Talk alone is cheap. The most powerful visual sales tool is a pad and pen and being able to show prospects and tell them has greater impact than words alone. Remember some of us are visual and some of us are auditory but we don’t know which one they are.
On the Ninth Day of Christmas my true love gave to me… Know your why, purpose and vision. My goal that drives me every day is to impact and improve people’s lives personally and professionally every day. Real estate is the vehicle that makes this happen. We all need to be part of something bigger than ourselves. If your why is big enough then the how takes care of itself!! I love having a vision board with images of the things that drive me, move me, I want and need to experience each and every year. Never underestimate the power of a vision, purpose or why!
On the Tenth Day of real estate my true love gave to me… Be a servant and focus on helping others get what they want and you in turn get what you want. Listen for the need and be aware of others fears, challenges and offer to help. So as to not “bother” the general public when prospecting for new business, top real estate agents always tie the reason they’re contacting people in with providing some type of value at the same time. Always come from a mindset of contribution. Helping you is what we do.
On the Eleventh Day of real estate my true love gave to me… Be a lean mean appointment setting machine. The money in sales is in the conversion to the appointments. No appointments then no presentations. No presentations means no contracts or agreements. The lead generation is great but not having the skill to convert to the appointment is a real estate killer. Know what you have and what you can offer for them and engage them to want to sit down and meet with you. What is your value proposition for a buyer and seller? Why you? Why now?
On the Twelfth Day of real estate my true love gave to me… Leverage by systemization and delegation. When real estate agents consistently do not have time to prospect for new business because they are too busy servicing their existing business it’s time to hire someone to help out. The first hire should be an administrative assistant, not a buyer’s agent. Administrative assistants help agents make more money by freeing up time for agents to perform more important revenue-generating activities. 3D test everything in 2017. “Do I do it? Do I delegate it? Do I just dump it?”
I trust your holiday season is full of love, happiness and joy
3 Reviews to Increase Your Real Estate Biz in 2017
As we head into the final month of 2016, for most of us, there will be some “downtime”. Downtime driven by both the holiday season, as well as a general slowdown of activity, especially after the first two weeks of December. This is an ideal time to start planning for 2017. I have honed a process for preparing for the New Year. There are 3 reviews you need to complete before you can set a path for growth of your real estate biz in 2017. The three reviews include your transaction history, your prospecting efforts, and your personal marketing efforts.
Review Your Real Estate Business Transaction History
Where do we start? We start with the past, we start with the review of what you’ve done financially, the actual transactions that you’ve completed, and all the elements associated with those opportunities.
Once you understand where you are, you can identify where you are going. Ask yourself, what was your average deal size last year, the year before that, the year since then? What clients did you work with? Which clients were the most attractive to you, both now and in the future? What were the average size deal with those clients provided for you? Where did you get those clients? What was the source? Was it a prospect call? Was it a website, off a lead, a company referral? Was it the same clients? Where were those clients and opportunities located? What market are you best to focus on moving forward? What product type have you really been successful for in the past and what product type is best for you moving forward?
Review Your Prospecting Efforts as a REALTOR
What was your financial goal for net income goal for 2016? Money that you take home for you and your family. That’s something we really care about. What did you achieve, and what was the goal? Hopefully it was greater than your goal. If it was less than your goal, maybe you set too high of a goal. I love goals that push you, but be careful so they don’t demotivate. How many exclusives did you secure? How many listings you got went to closings? You want to explore that. Make sure you understand some of the ratios financially of your meetings, to listings, listings, to close. Look at the numbers. Look back on your efforts last year, and see where those are. Define your average gross commission income. What was your average net commission per closing? Of the listings/representations/assignments you secured, how many were unsuccessful?
When it comes to your clients, think about your top five clients. When I say top five, people go, “Okay so these five made the most money for me, they’re my top five.” Fine. That’s how you want to define top five, look at it that way. Some say, “No, top five really means those that provided me, and will provide me the greatest opportunities moving forward.” In 2016, this may have been one deal, but it’s going to lead to more deals down the road. That’s going to be a top client for you, or a client that always gives you multiple opportunities. Same client opportunities, or refers you. All they did is one or two deals with you maybe historically, yet they’re one of your raving fans. Therefore, they’re your top client. Identify your five top clients based on your parameters.
Finally look at your prospecting efforts. Prospecting is a disciplined act of asking for business. Think about what you did to specifically ask for business. Look back at some of the quantitative, and qualitative aspects of your prospecting. How many prospecting meetings did you hold in 2016? How many calls to you attempt vs. complete, and how many prospect letters (not emails) did you send?
Review Your Personal Marketing Efforts
Prospecting is hard enough when folks know you, or at least heard of your company. Prospecting without a personal presence is downright difficult. Your personal marketing efforts will reflect strongly on you prospecting results. I always focus on three elements of presence, or personal marketing. Personal, Physical, and Digital. Upon your review of your personal marketing efforts in 2016, ask yourself how many personal meetings did you have from a marketing perspective? These are meetings to get to know people. These are not prospecting meetings. These are relationship building opportunities. Maybe it was going to a conference, or going for a drink with the guys, or whatever it might be. How many personal marketing meetings did you hold? Look back at your calendar. This is vital to growing in 2017. Physical marketing efforts consist of tangible items you have mailed, gifted or sent. From the physical side, mailing side, how many times did you mail out? How many times did you send out post cards, or flyers. How many gifts did you send, or articles you shared. Again, look at your calendar, look at your marketing efforts, look at your budget, look at your expenses.
Lastly, think about the digital side. Yes, the tweeting, the blogging, the LinkedIn groups, Facebook interactions, that you actually participate in. Just because you’re a member of a LinkedIn group, and you never participate that does not count. That’s probably 95% of folks out there. Think about the digital efforts. What did you do digitally? Even e-mail blasts, and newsletters.
As noted, the first step in any process of change is always the biggest. Reviewing your transactional history, prospecting efforts and personal marketing activities will take you some time. Potentially several days. But don’t forget you will have several days of “downtime” in the weeks ahead. You can either review and then implement change, or simply do what you have always done in the past. You know, and we know that positive change, and income growth, are not products of simply doing the same thing year after year.
Commit to making 2017 your best year as a REALTOR ever. I dare you!
The #1 objection all agents are getting from real estate buyers and sellers is “we are waiting until spring.” So having the ability to change how the buyer and seller feels about waiting to buy or sell until the spring is imperative to your winter real estate success!! The fact of the matter is, the reasons and myths are endless so it’s our job as REALTORS® to be equipped with facts and a strong reality check to combat these reasons we hear every day. To help you through the winter season I put together some of the top reasons a client would want to choose this time of year to buy, sell and list a home.
Top Reasons to Sell Real Estate Over The Winter
#1 – Only Serious Buyers Looking
• Yes there are fewer buyers, but those buyers are usually very SERIOUS about making a purchase or many HAVE to make a purchase. Who else would want to look at buying during the winter?
#2 – Less Listing Competition
• Most sellers wait until the spring or summer to list, so your home will have far less competition
• Spring = Greater supply = Same Demand = Less Money
#3 – January is the Biggest Corporate Transfer Month
• More corporate relocation moves happen during January than any other time of the year.
• Catch the corporate relocation buyers while you can.
#4 – High Attentive Efficient Customer Service
• By putting the home on the market during the winter you experience better, personal and faster customer service from movers, lawyers, banks, insurance providers etc. Listing realtors have more time to better serve their sellers and get all the marketing strategies in place.
#5 – More Time to Get Top Dollar
• By starting to market your home early, you may be able to secure a higher price with more listing exposure time. This season allows a seller to not be in a rush to sell and allow for more market exposure time and ultimately generate a higher price than in the spring.
#6 – Time to Sell Now, Buy In The Spring
• If your home sells quickly, you will be able to shop for your next home during the winter, a great time to find a bargain!
• More time to look and not pressure to shop and beat the other buyers. Sell first and then buy in the spring when the inventory and selection begins to rise for you when you are the buyer.
#7 – Stand Out in a Smaller Crowd
• Most REALTORS® and offices have less inventory during the winter, enabling your home to stand out even more.
• Less marketing noise out there for the buyers and they see your home with ease now.
#8 – 20% of Homes Sold During the Winter
• Buyers and Sellers are usually quite motivated to get the transaction completed. We still have 20% of the business in the year occurring during the winter.
• This can mean less price haggling and fewer hassles during the process.
#9 – Non-Contingent (Subject to the sale) Buying
• By selling now, you may have an opportunity to be a non-contingent buyer during the spring, when more houses are on the market!
• Less “subject to the sale” offers from buyers and you are not one of them when you are buying your next home.
#10 – No Yard Work When It’s Snows
• Great time for a home that needs a yard make over to sell.
• No need to worry about your yard work. Snow makes it look fresh and white.
BONUS…..
#11 – Buyers Time Everything Too
• Buyers begin the search and purchase for spring moves in January, February.
• Busy move times are March Spring Break, April Easter, May long weekend and July long weekends
#13 – No Pricing Wars With Others
• Less choice for buyers means less sellers to play pricing against each other
• Buyers will often make more concession in their buying decision with less choice
#14 – Holiday Magic Show Time
• Property shows well, almost staged with holiday décor adding to the ambiance
• Tis the season for your home to shine!
#15 – Higher Quality Showings
• Little chance of quick showings and not being prepared to show your home
• Easier time of year to make appointments and give sellers advance notice.
• Higher quality showings
#16 – Right Buyer, Right Time
• The odds are the same for the right buyer looking at your home regardless of the season.
• Right buyer, right time, right home
Top 10 Reasons to Buy Over The Winter
#1 – Little Or No Competing Offers
• Little or no chance of multiple or competing offers for the buyer during this time of year
#2 – Buyers Receive Better Customer Service
• Better service from all service providers like the agents, banks, insurers etc. Not as busy now.
#3 – Seller Motivation Increases
• Sellers motivated at this time of year if still trying to sell from summer or fall.
· Sellers willing to negotiate, been on the market for some time now. Give and take.
#4 – Expired Listings Available Now
• Buyers can shop the expired listings market, which has the largest selection this time of the year.
#5 – Better Closing Options
• Good time of year to make an offer and do the due diligence, buyers can move quickly now or slower in the spring if not in a rush.
#6 – Alternative Housing Options
• Easier for sellers to find alternative housing, not as much pressure finding a rental vs. the really busy spring and summer season.
#7 – Subject to the Sale Acceptable
• Great time for buyers to make contingent “Subject to the Sale” offers and get them accepted and movement on the price.
#8 – Better Available Moving Services
• Easier time for a buyer to move and find help and services like movers, cleaners, storage.
#9 – Smoother Mistake Free Completions
• Better timing for buyers on completions with lawyers, banks land registry. Not that busy and time to attend to you now.
#10 – Buyer Competition Lower
• Less competition for the same property from other buyers on the deals that pop up this time of year.
Now that you’re equipped with ammo to overcome any objection, debunk the myths and go out there and list and sell some real estate this winter season
So what do they want that I have? That is the magic question in real estate lead generation. This week we have what I feel are the some of the top offerings in real estate that create the most amount of leads for agents. It’s best to have a range of offers that appeal to your different customer types so that no matter who hits your website there’s an offer that appeals to them.
12 Different Types of Offers to Generate Real Estate Leads:
1. Free Samples: Offer a free sample or a free consultation as a way for your prospects to experience your product or service.
2. Tip or Fact Sheet: Create a tip sheet that outlines how your prospects can do their job better. For example, you could create a Tips Sheet on “10 Things to Consider Before Selling Your Property.”
3. How-To Guides: Create simple guides for your prospects to download that help them do their jobs better. For example, create a guide to preparing for an initial sales meeting.
4. Checklist: Create a checklist of steps your customers can take to address a need your product or service addresses. For example, a due diligence checklist for real estate property.
5. Top 10 Industry Trends: Document the ten latest trends impacting your industry or marketplace this year. Write a short summary on new industry developments or write what you think will be the ten biggest changes to the industry during next year.
6. Infographics: Create an infographic to visually represent industry trends, marketplace competition, or other sets of information your prospect may find useful and valuable.
7. Common Questions: Write down the ten or 20 questions (or more) you most commonly hear from your prospects and then create a tip sheet or guide that answers each question. (Tip: these questions and answers also become excellent topics for your blog posts.
8. Whitepaper or eBook: Compile three to five blog posts that discuss similar topics and combine them into a whitepaper or eBook. You can also write a whitepaper or eBook from a previous research study or data set. Or, go to LinkedIn Answers and find every question and answer that relates to your industry. Compile them together in an eBook format.
9. Kits of Material: Once you have a bunch of content and offers, compile some of your related eBooks, guides, tip sheets and blog articles into a compelling Downloadable Kit offer. Another example is to compile your sales material and package this material into a toolkit visitors can download.
10. Case Studies: Show off your leading customers and share their experience with future customers. Video record their testimonials for even more content and to build credibility. Offer the case studies as free downloads at the conclusion of the video.
11. Videos: Create a video that shows off your product or service features and benefits. At the end of the video, give the lead an option to download a case study.
12. Contests: Create a contest with a prize in order to compel prospects to provide their information in exchange for being entered into the contest.
You’ll want to create offers that appeal to new visitors to the site (those whose contact information you do not currently have) as well as existing qualified leads in your system.
The nature of these offers will differ slightly, depending on your area, focus and your customer or prospect base, but the way offers work is the same no matter what: create content that is relevant and helpful to your prospect – content they will actually want to download and use – which is the best way to generate qualified leads.
So there you have it. Now get at it and create some content and offerings for your website and see the leads increase your business and income today. I dare ya!
One of the things I ran into when I first started really talking about staging houseswith sellers was I discovered I could get a listing against a lot of agents who were better than me — when I say “better,” I mean who were bigger producers than me. This would happen because when they would talk about staging the house they would tell the seller, “Okay, you need to do this, you need to do this, you need to do this,” they would actually put off the seller. They would often make the seller mad because the seller felt the agent was coming in and telling them to spend all this money and do all this work, and the agent was trying to boss them around. They’re going, “This is my house, and I felt like they were coming in telling me they weren’t going to list the house or it wasn’t going to sell well if I didn’t do all this work and put all this money into it.” The seller actually took it personally and decided they didn’t like the agent. Of course, the agent was trying to help them get the property prepared in a way that really works.
Now, when I first started selling real estate back in the 1990s, staging was not nearly as important as it is today. In fact, when I first started selling real estate back in 1993, staging was not even something I was trained on. It was not something in the training I went through, and I was with one of the number one companies in the world and they never talked about staging, really.
Some things have changed in the last 15 years that have made a dramatic impact on the importance of staging a house and getting it really market-ready.
2 Things that Have Increased the Importance of Real Estate Home Staging
Number one: Pinterest – Here’s the reality. Every lady, before she buys a house, she spends weeks, if not months, spending all of her free time looking at Pinterest pictures. They spend an hour at night sitting in bed looking at Pinterest, looking at all the cool pictures. What kind of pictures are they looking at? What kind of houses are they looking at? What kind of kitchens and bedrooms and master bathrooms are they looking at? They’re not looking at the fixers. They’re looking at the perfectly staged, perfectly designed, perfectly laid out, professionally decorated, perfect dream homes. Dream kitchens, dream closets, dream bathrooms, dream master bedrooms, dream backyards, dream front yards, dream flowerbeds. I mean, all of it is like, the dream, and that’s what they’re spoiled with. They’re like, “I want that! I want it!” It’s like a little kid. “I want that!”
Number Two: HGTV – If you watch HGTV you will know most of the shows are on real estate, and most of them are about people taking and finding an ugly house and making it a beautiful house. When they’re done, they’re looking at this gorgeous home and it’s perfectly decked out. Everything’s up to date, everything’s modern, everything has custom, professional interior designers that have come in and made everything match, and it just looks fabulous. They spend all their time watching this, and so they get in their mind, “That’s the house that I want!”
Today, when you’re showing houses, if the house is ugly, it will still sell, but it sells for less because people say, “That’s a fixer,” and they want to get a big time discount if a house doesn’t show perfect.
A vacant house? Oh my goodness… Vacant houses, used to not be a big deal. But now, a vacant house looks unloved. It looks unlived in. It doesn’t feel like a home.
Because buyers are so used to seeing the pictures on Pinterest and on HGTV and on all the other places, social media and on the internet, because they’re so used to that, people have a higher expectation of what they want their new home to look like. All of a sudden, (maybe not all of a sudden, but over time), staging has become a critical part of, not only the high end but even of bread and butter homes… the better a house shows, the more like a model home it shows, the better off it’s going to sell and for a closer to premium price.
25 Staging Tips To Win More Listings and Sell Listings For More:
1) Grimy bathroom walls are a major red flag to buyers. Here is an easy way to get rid of surface mold: Mix a spray bottle with one part water and one part bleach. Just spray it on the wall, and watch the mold disappear. Give it a fresh coat of paint, and your grimy bathroom will go from red flag to red-hot.
2) Don’t replace a yucky shower door: Just scour it. A grimy glass shower door can really wash out your sale. Instead of replacing it, clean it with a mixture of one part muriatic acid and about 10 parts water. Scrub with steel wool. After wiping it down, reinstall the door and you’ll have a shower that’ll help you clean up at the open house.
3) Avoid dated tile by painting. Bathrooms sell houses, but dated tile in a bathroom doesn’t. A low-cost alternative to replacing the tile is to use paint. First coat the tiles with a high-adhesion primer. Next, brush on a special ceramic epoxy covering. For a fraction of the cost of new tile, you will have an up-to-date bathroom that brings in big bucks.
4) A master bedroom should appeal to both sexes. When you are selling, your master bedroom should appeal to buyers of both sexes. Get rid of features that seem too gender-specific. Paint the walls a neutral color, and choose bedding that matches. Then accessorize with items that complement the overall color scheme.
5) Do you have an overpowering brick fireplace that sticks out like a sore thumb? Here’s an easy way to tone it down with paint. Use a rag or brush to rub a light coat of paint on the bricks, one at a time. This will give them a new tone without covering them completely. And, if you use a paint color that matches the walls, your fireplace will go from sticking out to standing out. Updating an old fireplace screen is a cheap (and quick) fix. After removing the screen and wiping it down to get rid of the dust, mask off the windows so you won’t get paint on them. Then, using a can of heat-resistant spray paint, give the screen a facelift. Hold the can about 18 inches away, and use long, even strokes. For less than $5, you will have a fireplace screen that’ll keep your sale from going up in smoke.
6) Stain dated kitchen cabinets instead of replacing them. Dated kitchen cabinets can be a big turnoff to potential buyers. Instead of paying big bucks to replace them, just stain them. First, apply the stain in even strokes, going with the grain of the wood. Add some stylish hardware, and your kitchen will have the up-to-date look that buyers love, for less than $200.
7) Stainless-steel appliances are definitely in with buyers. Instead of buying a new dishwasher, here is a low-cost way to resurface an old one: First, remove the front panels, and clean them. Next, apply a stainless-steel stick-on covering, and cut it to size. For just $20 your dishwasher will go from outdated to ultra-modern.
8) Fill existing hardware holes instead of making new, unsightly ones. Removing old kitchen hardware can leave your cabinets with stripped-out holes. Here is a trick to reusing the existing ones. First, dip a toothpick in glue and place it in the stripped hole. Cut off the excess piece. Once the glue dries, you’ll be ready to put in the hardware that buyers love.
9) Save money on granite countertops. Granite countertops are a huge selling feature, but they can be expensive. Here are a few ways to save on this investment: First, do the demo yourself. Also, ask the vendor for remnants from previous projects. Remember, any money you spend will definitely be returned in the value these beautiful counters add to your kitchen.
10) New kitchen appliances bring high returns from sellers. Studies show that new kitchen appliances bring high returns from sellers, so get rid of old appliances that make the rest of the kitchen look dated. Once you install the new equipment, it will scream “new kitchen,” and you will see that spending a little money will make you even more.
11) Need to dress up a window but don’t want to shell out big bucks for window treatments? Here’s a trick: Use place mats. First, apply a hook-and-loop fastener to the place mats and attach them in a row to a basic curtain rod. Now that the place mats are attached to the curtain rods, pin them together at the bottom, and you’ll have a stylish valance that costs about $12.
12) Adding drama to old hardwood flooring is easier than you might think. First, isolate damaged boards, cut them out and replace them with new pieces. Rent a sander from a local hardware store, and give the floor a good sanding. The last step is to stain the boards with a rich color, and watch your floor go from drab to dramatic in no time.
13) Buyers love built-in bookshelves. There’s a fine line between filling them with clutter and staging them to sell. The trick is to arrange neutral items in clusters. Make sure that no single accessory stands out too much. That way, you’ll show off your attractive built-ins, and not your personal belongings.
14) Curb appeal is vital to attracting buyers. Here is how to stop traffic using color. First, with two tones of paint, add a faux finish to any corner keystones. Next, bring out the color of walkway pavers using a stone sealer. Plant flowers in bloom, and you’ll have buyers swarming like bees to your front door.
15) A nice outdoor deck can be a big selling feature, but an old one is a major liability. To give your outdoor space new life, first sand the wood. Cover it with a light-colored stain instead of paint to give it a rustic, grainy look. Furnish it for entertaining, and watch your open house turn into a party.
16) Breathe new life into a worn patio. Do you have a red-brick patio surface that needs to be freshened up? Here is an easy way to give it new life with paint. First, roll a light coat of paint onto the bricks. Next, lightly spray them with water and then dab them before they dry to give them an outdoor look. When you are done, you will have a patio that looks fresh and reels in buyers.
17) Staging rooms to show off their true potential is essential when selling your home. Clear out clutter or other personal items that will distract buyers. Paint the walls a neutral tone, and furnish the space to show off how functional it is. When buyers come through and imagine themselves there, you can bet an offer isn’t far behind.
18) A shabby wood-panel wall is not a strong selling point. Instead of ripping it out, cover it up. Use wood filler to carefully fill in all the cracks between the panels. Then, use a sponge to wipe away the excess filler. Once it’s dry, paint the room. You’ll see an unattractive wall go from standing out to blending in.
19) Use tape outlines on the floor instead of actually moving furniture around. Rearranging a room to stage it for your open house? Here is a tip to save time and effort: Instead of lugging the heavy furniture around the room to see what feels best, put outlines on the floor with painter’s tape. Arrange the room according to your outlines, and save your energy for counting offers.
20) Vinyl tile is an inexpensive way to update your home. Laying vinyl tile is an inexpensive way to update your home, but there’s a right way and a wrong way to do it. You need to avoid laying patterns that look too perfect. Instead, make sure to switch up the direction and placement of the tiles to mix the tones. That way, you end up with a floor that has a natural feel.
21) Stage rooms with one purpose so buyers will know what it is. Potential buyers are confused by extra rooms that have a mishmash of uses. To avoid this problem, first clear away clutter and excess furniture. Paint the walls a neutral tone and then furnish the room with a desk to stage it as a home office in which buyers will want to get down to business.
22) Unpleasant pet odors won’t win over buyers. We all love our pets, but unpleasant pet odors can make a negative first impression. Be sure to get rid of old carpet that can trap offensive smells. Replace it with fresh new carpet in a neutral color. Plus, if you paint the walls to match, your living room will look bigger. It’ll go from designed to smell to designed to sell.
23) Pack up unnecessary items and furniture before you show the house. An over packed living room is a red flag to buyers that your home lacks storage space. Pack up unnecessary items and furniture, and move items to your garage or a nearby storage facility. Clear the way for a sale by letting buyers see your square footage, not your personal belongings.
24) Storage space sells! Potential buyers love homes that have lots of storage space. Since they will open your closets, it’s a good idea to clear out unnecessary clutter, and organize your shelves to show off how much storage you really have. Plus, it gives you a chance to start packing, as you will definitely be moving once buyers see all that closet space.
25) Create a nice flow in your rooms. Buyers are attracted to homes that have a good flow. You can create circulation by replacing square or rectangular dining tables with round ones. Cutting the corners adds room to this maneuver and creates a spinoff effect that adds flow to your home — cash flow, that is. Create a better flow in the house by starting with the floor. Want to create better flow in your house? Start with the floor. Join two rooms together by using the most cost-efficient material in the book: vinyl tile. First, use a snap-line to create a center point between the two rooms. Next, the fun part: Peel and stick the new vinyl tile down, and watch your kitchen and dining room go from old to sold!
So there you have some easy and affordable ways to stage a listing and beat other agents to a listing and sell the listing for more. Take these tips and create your own staging booklet or report as a listing tool with sellers and beat out the competition and sell your listings for more. I dare ya!!
An amazing source for my business and income came from not only investing personally in real estate but having a core group of investors I could regularly promote investment opportunitiesto where the phone would ring asking me to show them the property and write up the offer. I would literally have people call saying “we heard you were the agent that knew where the investment opportunities were and they heard I actually invested in properties personally with my clients as well.”
My golden rule was never to buy something for myself before offering it to my investor clientele to ensure I never had the reputation of being the agent who picks up the best investment opportunities for themselves before their clients. I always let the clients know they will get the first opportunity with any property before I buy anything for myself and this was very important to my niche and reputation in the real estate investing market. I spent a chunk of my time looking for the buying and investing opportunities each day and throwing them out to the database of investors I had slowly built up over my career.
The bonus was some of my investment clients became personal friends and I offered to throw my fee into the property for a share in the property investment as well. We had a solicitor draft up a partnership agreement between all of us and when the client could see I was wanting to personally invest in the property then they knew this must be a great opportunity for them. Investment properties can be an absolute nightmare or a huge profit source. It’s your choice, based upon the amount of documentation and systems you implement.
Many top real estate agents also have a management division within their offices. This division is usually started and grows by helping investor clients, or it is necessary because of the properties the real estate agents own themselves. At some point, many top real estate agents might actually semi retire due to their portfolio of real estate holdings.
Being an “insider” allows you to horizontally integrate your business. Being a real estate agent and using “insider” secrets to invest allows you to utilize the tools you developed in putting together a great market niche. This new skill set allows another form of income to be cultivated from the real estate agent’s investors and investments. It is important the “insider” takes management seriously, whether for yourself or for your clients; therefore, I would like to share with you my…
Golden Rules of “insider” Investment Property Management:
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1. Attractive properties in quality neighborhoods, which create emotion, will attract a higher caliber of tenants, rent faster, and receive a higher rent.
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2. The right tenant will always pay more for the right property and take better care of the property. Just any tenant will always want to pay less for any property and cause damage to the property. DO NOT ACCEPT just any tenant!
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3. It is always better to have a vacancy than a bad tenant.
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4. No matter what your gut tells you about a tenant — never trust it. In fact, in real estate management, only trust your mother. Check all tenants records including banks, employment, last landlords, credit records, and any other systems that are available for you to determine the pain probability (and your profitability) of this tenant.
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5. Rent as if you were going to evict, and you probably will not have to.
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6. Courts almost always rule in favor of the person with the most written documents.
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7. Cut your losses early. Left to themselves, tenants usually go from bad to worse.
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8. Long-term leases may not allow you to participate in appreciating rental rates; however, they do cut down on the most expensive aspect of property management — turnover. Also, it makes a purchase through you the least costly alternative for a tenant who wants to end a lease early!
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9. Consider every tenant as a potential buyer. Having them commit to long-term leases and only letting them out of the lease at expiration date upon a successful purchase of a piece of real estate through you will add many dollars to your real estate brokerage business net profit.
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10. Please do not have preconceived ideas regarding how people of certain classes and ethnic backgrounds behave in your rental. I have had losers from all classes and winners from all classes. Only discriminate on the basis of their ability to pay and their references! No other prejudices should ever enter into the decision-making process. We understand this in real estate – carry it through to your management.
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11. Never rent to people unless you have seen where they currently live. I do not care if they are twelve states away. If you cannot send one of your real estate agent buddies out of your local referral directory to go visit their home, I would prefer that you did not rent to them. I guarantee that your property will look exactly like their current abode within three months.
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12. Minimize your expenses through preventative maintenance. It always adds value to the property. A property can be improved in many different ways. The improvement that adds value to the property is always the best. Band-Aids end up costing you more money and are usually always done by owners who have short-term ownership mentality. Since our “insider” real estate acquisition policy requires we own property long term, adding value and repairing items for the long term is the most profitable method to accomplish your goals.
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13. It will always cost you more to have someone else manage your property than if you would manage the property yourself.
Please be aware of the amount of money you make in your real estate business before you give up your real estate business time to manage properties. Property management companies can charge between 6-10% of gross rent to manage your property, and if you believe you would be spending time away from a more profitable business, i.e. real estate business, then you will need to make the decision whether or not you should hire a management company.
If you can hire someone within your own office to take care of the majority of the management duties, this would be a less expensive method. A good rule of thumb, when you own between 1 and 20 units, is for you to have a management company handle them for you while you make commission income. After 20 units, it usually makes sense for you to hire a full-time person to take care of most of the management duties.
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14. Having checklists and systems in your management business is paramount to making certain that all the “i’s” are dotted and “t’s” are crossed.
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Now that you understand some of the golden rules for “insider” property management consider the huge opportunity of adding real estate investment property and investors to your business this year and grow and expand your business. The greatest opportunity for all of us is to be investing in what we do and know and building our fortune by investing in real estate ourselves. My personal wealth came from investing in real estate personally and not serving over a hundred clients with buying and selling their real estate each year. I encourage you to expand in the real estate investor market and slowly build your own real estate investment portfolio starting now!