The 5 P’s To More Real Estate Listings In 2021

more real estate listings 2021We can all agree there are dramatically low inventory levels all over North America and it is harder than ever to get a listing in this buyer charged pandemic market we are all in. An agent that has a listing focused business has the upper hand every time on the other agents versus the buyer agent who is struggling like they never have before.  So what are the benefits of a listing focused business you ask?

  • 8 hours or less to generate the same commissions working with a buyer 32 hours minimum.
  • Sells quickly.
  • The sellers buy from you once they have sold. Two ends.
  • Less marketing expenses to put out now.
  • Spin buyer and seller leads from the listing marketing.
  • We all own a business… when we have a sign up, we now are in business! Out of sight out of mind.

So those are great benefits Wade but seriously it is a battle out there with all the challenges agents face! What are those challenges?

  • Harder than ever to get the listing.
  • Sellers afraid they will list and then be left without a home.
  • Sellers afraid because they don’t have anywhere to go and nothing to buy.
  • Agents need mad sales, presentation, persuasion and appointment skills right now.
  • Agents need to be creative and have incredible thinking outside the box skills.
  • Be persistent and follow up like we never have before.

The solution? THE 5 P’s – PROSPECT, PACKAGING, PROCESS, PRESENTATION, POSITIONING. Lets look at each one….

  1. Prospecting – Here are the top ones I see working from so many coaching clients.
    A) Provide unsolicited CMA packages without the price to all your past clients.
    B) Hand delivered bona fide buyer letters or Just Sold and buyers still needing homes letters tucked in the front door.
    C) Geographic Farm
    D) Database touches like notes, calls, drop bys. Give to get!
    E) Agent to agent network referrals
    F) B2B co marketing strategies with business owners, trades and service providers in your community.
  2. Packaging – Having the most savage pre listing and pre buyer package delivered to a client prior to even meeting them. Here are a few samples of successful coaching clients of mine.
  3. Process – Having the most compelling process that absolutely beats the competition for a listing by your process and how you serve a potential seller prior, during and after the listing process. See attached.
    Agentsboost – Listing Seller Appointment Process
  4. Presentation – Having the best presentation skills and being able to knock it out of the park when it is your moment “showtime” to show them why you, why your firm and why now? You only get one chance to shine and are you ready and does your presentation compete against any other agents presentation skills?
  5. Positioning – Can you offer solutions and creative ideas for sellers in today’s market and get them to list their home with you? Eliminate their fears and get them to trust you with the process and position yourself for the signed agreement? Persuade them that this is the best market in history to sell a home and make a move.

There you have it! The 5 P’s To Listings. Prospect, Packaging, Process, Presentation and Positioning. Get the listings and work smarter and not harder and have the competitive edge on all the other agents in your marketplace, you will be so glad you did. Feel free to email, comment with your ideas and success stories you are having getting listings in today’s listing depleted market, I would love to hear from you.

Strength and courage,
Wade

Why You? Why Your Company? Why now?

realtor rising above competitionIs there any competition in your marketplace? You and I both know there are a ton of real estate agents out there! There is this myth that all agents and all companies are the same and do all the same things.

The challenge is how to separate yourself from the competition…

Here’s the truth… If you’re not unique, then you’re weak! Be committed to creating a better experience for your customers because you know your unique factors! What unique factors do you have that create a better experience for your clients? What is your value proposition and how are you communicating it, Fast?!

It is amazing to me how so many agents struggle responding to the questions so Why you? Why your company? Why now?

Let’s talk about Your Super Bowl Commercial. Imagine if you invested $5,000,000 in a Super Bowl commercial! It would be 30-60 seconds long and be seen by 114,000,000 people. What would your pitch be? What would you say about yourself and why should the customer want to work with you? On a smaller scale you are advertising yourself every day… When someone says “you are in real estate?”, what do you say? Is it unique? Remember if I am not unique, then I am weak!

How Do I Create My Powerful Pitch?

#1 Start with a problem. This is a hook, and the reason a customer should be interested. The goal here is to articulate a problem that connects with the kind of customers you want to serve. When you speak to people through their problems, you are speaking life into them engaging with you.

#2 Amplify a problem. Use quick examples… Say something like “buying a home is easy…” Then list out some of the problems most of your customers might face. Remember to think about this from your customer’s perspective, and the types of questions they are asking… Questions like: So what? What’s in it for me? Can you prove it?

#3 Offer Your Solution. Talk about facts, data, proof, and credibility. You can even use a script. “Clients work with us because we have the experience, we sell homes faster, and get our customers more money. We pride ourselves on customer experience and relationships, and we have 7x times more five star reviews than any real estate agent in our marketplace. Our number one aim is to make sure you are our next five-star review and we want to deliver that experience to you. These are my competitive advantages (restate them) that you can hold me accountable to.” Remember even if you are a brand new agent you can still use the facts and data from your office (be honest and disclose that) to offer the solution to your customers.

#4 C.T.A. You’ve got to have some kind of call to action! It could be something like: visit our site, like our page, schedule an appointment, or sign the contract. Remember if you don’t close you can’t win!

The Most Persuasive Words. Have you heard of the 12 words that are considered to be the most persuasive? They are: You, Money, Save, New, Results, Easy, Health, Safety, Love, Discovery, Proven, and Guarantee. Think about your marketing presentation; are you using those words? The most engaging agent’s know the words to say and how to say them and get people’s attention and stand out!

You and the Competition. Listen, when you follow all of these steps you are creating a degree of separation between you and the competition. When you can articulate your uniqueness and how you can solve problems for your clients you are standing out from the competition! This makes it much easier for your clients to choose you over all those other agents in the marketplace. Take the time to really invest in your pitch and identify what it is that make you and your experience unique? What are the problems that buyers and sellers are facing today in your marketplace? What do you do to provide solutions to the buyer and seller? You only have seconds to engage, persuade and differentiate yourself from the competition. I challenge you to work on your power pitch and really stand out from your competitors.

Strength and courage,
Wade

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Real Estate Marketing Innovations From Around The World

2017 real estate innovations

I love to see what is happening in real estate in other countries and where we are going with real estate innovations when it comes to marketing. This week’s content is a great taste of what we are seeing in other parts of the world and what we are seeing  to innovate our own real estate marketing in 2017.

REAL ESTATE MARKETING INNOVATION #1

Business Models…

*Portugal – Average transaction commission is 3%. Exclusive listings only. No Office cooperation with one another at all

*France – Average transaction commission is 5-7%. Mandatory posting of your commissions displayed in your office window to the public. Just starting to cooperate with one another. Social interaction is key to their culture.

*Belgium – Average agent in the Netherlands do 35-40 ends a year and the top solo agent did 290 ends in a year. Buyer comes in, they tell you, you show them and they buy it! Social interaction with a consumer is an insult and complete waste of their time.

*Turkey – Completely unregulated profession and now just starting to see large franchises moving into the country to increase professionalism. Consumer is actually willing to pay more with a franchise because of the perception of professionalism vs. haggling culture.

Slide2

 

REAL ESTATE MARKETING INNOVATION #2

Augmented Reality…

Phone technology that allows the consumer to scan over properties and the properties listed for sale pop up as you scan over through the phone. Click on the pop up on your phone and get all the details of the listing immediately. You can also take static real estate marketing piece and bring it to life.

Slide3

 

REAL ESTATE MARKETING INNOVATION #3

Personalized & Immersive Virtual Tours…

Slide6

Last year the latest was Matterport…

https://youtu.be/vFqa-IsRHqI

This year is the 3D googles and VR360 cameras…

REAL ESTATE MARKETING INNOVATION #4

Dedicated Property Sites or Personalized Seller Sites…

Slide9

REAL ESTATE MARKETING INNOVATION #5

Single Property Websites…

This concept has been around for a few years now where the seller has a dedicated website for their property. ( Example www.1234maplestreet.com )The key to lead capturing using this marketing tool is to provide different photos, details, videos, neighborhood information, documents etc. in this platform that you don’t offer on the MLS listing platform and get them to enter their contact information to login and see all the extras you have on the property on the single property website.

Slide11

REAL ESTATE MARKETING INNOVATION #6

Virtual Home Staging…

Computer enhanced virtual staging helps the consumer see the potential in the properties.

Slide12

REAL ESTATE MARKETING INNOVATION #7

Seller Follow Up…

One of the biggest complaints we hear from sellers is that they listed with an agent and never heard from them again.

Slide14

E Suivit – Electronic Follow Up ( France ) Online seller communication platform providing stats, feedback, showings, marketing etc.

Slide15

E_suivit E_suivit_1 E_suivit_2 E_suivit_3 E_suivit_4

Slide17

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REAL ESTATE MARKETING INNOVATION #8

Worldwide Listing Exposure With – List Globally…
www.listglobally.com

 

REAL ESTATE MARKETING INNOVATION #9

Attracting Buyers With Buyer Specific Websites…

· Virtual Buyer Waiting Room

· Buyer registers what they are looking for

· Auto listing alert when they have a match

· Seller sees all the buyers and contacts the agent that their home is a match and will sell

Buyer_website

REAL ESTATE MARKETING INNOVATION #10

Seller Concierge Services…

3 year client follow up concierge service. $220 / Year

Lixil
Lixil_2

I hope to start seeing uses of these real estate marketing innovations popping up as you begin testing and implementing them in your own areas of business.

Strength and courage,
Wade

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5 Steps to 5 Star Customer REALTOR Reviews


90% of Consumers decisions are influenced by 3rd party online reviews

Slide2
80% of Consumers trust online reviews as personal recommendations


Negative online reviews or reviews of 3 stars or less can cost a business or service provider as much as 30 new customers

 

 

 

 

 

Crazy Review Stats to Pay Attention To…

  • Zillow reviews receive 36 million views a month
  • Realtor.com reviews receive 18 million views a month
  • Yelp has more than 26,000 reviews posted every minute
  • Google has 100 billion review searches every 30 days


Does your online reputation match your offline reputation?

Millennials would rather just find an agent from the internet with good reviews and don’t care about referrals.

Slide6

 

 

Out With the Old…

The Old Model =
1) See & Read
2) We Present
3) They refer

The New Model =
1) Search online
2) Read reviews
3) Use us

Slide7
The Review Widget

Slide8

 

Step 1 to a 5 Star Review

Listing and Buyer Presentations. “Tell or ask for the 5 star review in the future…”

Slide9

 

Script Asking for 5 Star Review

Buyer Counselling or Listing Appointment
(Click on the link above to read the script dialog)

Slide10

 

 

Step 2 to a 5 Star Review

The high point in the process.

Slide11

 

High Point Script

High Point in the Transaction
(Click on the link above to read the script dialog)

Slide12

 

 

Step 3 to a 5 Star Review

At the close of the deal

Slide13

 

At the Close of the Deal Script

At the Closing Table
(Click on the link above to read the script dialog)

Slide14

 

Step 4 to a 5 Star Review

The week or 2 after closing.

Slide15

 

One Week After Closing Script

One Week after Closing
(Click on the link above to read the script dialog)

Slide16

 

 

Step 5 to a 5 Star Review

Administration Assistant Call.

Slide17

 

Administrative Call Script

Administrative Call
(Click on the link above to read the script dialog)

Slide18
Google “Best Realtor In Kelowna (or your hometown)”

Join what comes up and especially if the review source is free for you to use.

Slide19
Follow the five steps to Five Stars today!!

Slide20

 

Strength and courage,
Wade

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You Need To Stay On Script In Real Estate Sales

The Benefits Of Real Estate Scripts, Dialogs & Canned Sales Presentations

real estate sales scriptsScript- A series of questions and words to lead someone to a desired result.

I was reminded this past week while attending an intense sales training course in California of the incredible importance of using scripts, dialogs and canned sales presentations as a base to your sales success in the real estate business.

As a real estate coach it is our job to really instill the skills to agents on what to say in any situation and to convert appointments, sales presentations and get their client to buy or sell effortlessly.

Prior to my real estate career I was selling encyclopedias door to door for $1,999.99 for each set and for one straight week they made us learn a two and a half hour presentation script that helped me sell these books with greater ease.

I honestly could not imagine selling any encyclopedias for that kind of money as effectively as we did without using a strategic sales presentation, scripts or canned dialogs.

Over and over I hear the resistance from agents about using scripts, dialogs and canned presentations, so here are a few of the key benefits to agents that take the time to practice this important skill.

Take a look at the sales process, what we do every day in Real Estate and ask yourself how many of these require us as agents to know our scripts, dialogs and sales presentations?

  1. Generate Leads
  2. Convert Leads to Appointments
  3. Make Professional Sales Presentations
  4. Ask the Customers to Buy / Sign Up
  5. Follow Up Again, Asking to Buy

The experts say that effective communication is a combination of:

  • 7% of the words you say
  • 28% of the tone you use
  • 65% of your body language.

So, I would have to say without scripts and dialogs and planned presentations we are 93% ineffective with our clients. More importantly communication is transference of energy between people. Are we transferring passion, help, trust or are we transferring “commission breath” and we need the sale and the money?
[ez_box title=”Benefits to Learning Scripts:” color=”red”]

• 100 % Customer Focused, Customer Oriented Throughout and Not About You
• Automatic In Response, Nothing to Worry or Think About
• Don’t Need To Worry Ever Again About What To Say
• Words Come Out Of Our Mouth Automatically
• Your Belief In Yourself and Your Service Becomes Stronger
• Your Skill Flows With No Interruption and Keeping You On Track
• Increases Our Self Confidence
• Keeps You Focused, Your Conversation Focused On The Client
• Doesn’t Waste Your Time Or The Client’s Time
• When Internalized It Becomes Part Of You, Who You Are and What You Do
• What You Say and Do Is Consistent

[/ez_box]

[ez_box title=”Why Agents Fight Scripts, Dialogs & Presentations?” color=”red”]

• Ego – We Have A Better Way
• Makes Us Look Like A Salesperson
• We Don’t Know What They Are
• We Don’t Have Belief In What We Do
• Out Of Our Comfort Zone
• Lacks Bonding With Clients
• We Don’t Take Control Of Our Appointments
• Too Lazy To Learn Them
• Don’t Like Being Told To Do Something
• Afraid Of The Success
• Doesn’t Sound Natural
• We Like To Wing It
[/ez_box]

Knowing the skills for speaking with authority will take your business to a whole new level. We know that 28% of communication is how you say it.

Does your voice get higher and upswing or lower and downswing at the end of a question or statement?

The upswing in your voice makes the client feel doubt and skepticism.

A downswing in your voice allows them to feel and hear certainty, trust and like you truly care.

When you video and record take the time to really listen if you are ending your statements and questions with a downswing in tone. It will impact your results tremendously!

Are we bringing the energy?

Energy and passion can trump any lack of sales skills and your passion is key to their buying! You can bring more energy by standing up when making your calls, using hand gestures or even just using a great big smile.

How many of us are giving them what they want and then they just disappear and we are missing the appointment conversion?

In the end it is not about the lead generation, the money is in the lead conversion and setting the appointments.

Here are some simple but “great” scripts to get you started…

Past Client Call Script.

Hi, this is _________________. How are you doing? This is a business call…do you have a minute for me?

The reason for my call is…

Of all the people you know…who do you think will be buying or selling next?

Can you think of anyone… in your church, family, friend, neighbor or
co-worker… that may need my services at this time?

Would you mind if I gave them a call?

By the way… when do you plan on moving?

Lead Follow Up Script.         

Hi, __________________ .  This is  ___________________ with  _____________________.

I am calling with 2 quick questions…

Do you still want to buy / sell?

(Repeat their response and approve)

When can we set an appointment this week?

I have spent many hours practicing presentations, scripts and dialogs and have been taught and mentored by some of the best in this industry and I know this skill has played a huge part in my success and still does to this day.

So let me share a few tips to help you with internalizing your real estate scripts, dialogs and canned sales presentations and watch your business go to another level in 2015.

[ez_box title=”How To Internalize Real Estate Sales Scripts:” color=”red”]

• Read The First Line Out Loud 5 Times
• Repeat The First Line Again With A Huge Smile On Your Face
• Take The Next Line and Say It Out Loud 10 Times With A Big Smile
• Put Script Down and Say The First 2 Lines Out Loud With A Big Smile 10 Times By Memory
• Multiple Sentence Scripts Continue The Pattern. You Will Say them 500-600 Times
• Say The Entire Script Out Loud With A Big Smile 5 Times In A Row By Memory, Really Fast.
• Create An Audio Recording Of Your Scripts and Listen To Them Every Day
• Write Your Scripts Out By Hand Every Day
• Record Live Audio/ Video Scripts, Dialogs or Presentations and Critique Them

[/ez_box]

PRACTICE – CHANT – REPEAT – RECORD – MEMORIZE – INTERNALIZE  

For some of us this may be a reminder to get back and refresh our sales skills and for others I trust it is a beginning for you to see incredible change and growth in your real estate business this year! Start sounding planned and stop worrying about being canned. Start using the right words to get people to the desired result.

Strength and Courage,

Wade

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Real Estate Presentations – Building Your Persuasive Case

Learn the Top Mistake in Realtor Presentations and How to Make them Effective

realtor presentations

Build Persuasive Realtor Presentations

Everyone is selling something…

Whether it’s a product, service, philosophy, idea or most importantly when you are selling yourself.

In today’s market is it good enough to “tell” or is it time to “show and sell”?

Finish this statement “talk is… Cheap”!

A mentor and friend of mine Terry Sjodin says the top mistake in sales presentations is sale professionals who are Telling versus Showing and Selling to their clients and being Informative versus being Persuasive and producing higher results in sales.

I am not saying to guilt the client with information but rather persuade them by presenting rock solid persuasive arguments and visuals that reinforce your arguments.

We can’t rely on giving them tons of verbal information and hope they solve it themselves. If it’s to be then it is up to me.

Every sales presentation falls under one of these 3 categories:

  • Informative – (teachers) unbiased, presents all sides, cooperative, promotes learning
  • Ceremonial – toast, acceptance speech, communicating value
  • Persuasive – intent, act on it, guide to a decision, mutual process, provide choice

You have to ask yourself “What’s your 3 minute elevator speech?”

What do you say to intrigue the client to meet again? What are your truly compelling arguments? What is the most compelling element of what you want to say to the client today?

Sjodin recommends you take the time to create your T.V. famous Dave Letterman Top 10.

Craft your top 10 Key points for the client and what those 10 key points mean to them. After you draft your Top 10 client benefits then I always suggest you do what I call the “SO WHAT TEST”?

Read each of your top benefits and then put yourself in your clients shoes… will they be able to reply “So WHAT” to your benefit or will they not have an answer to the question?

So many sales people spend their presentations presenting feature after feature instead of benefit after benefit to the client.

Lay out your top 10 persuasive arguments at the beginning of all your presentations including Buyer, Listing and Pricing presentations.

Then lay out your supporting details to prove your arguments in the body of the presentation.

 

  • The First 60 seconds – “safe island” the client (where you are going, why you are going there)
  • Then present to them… Why you?
  • Why your company?
  • Why now?
  • Use a Grabber – call to action.
  • Here are the 6 Most Persuasive Arguments
  • How do you save them time?
  • How do you save them money?
  • How do you help them avoid mental stress?
  • How are you going to give safe, secure, service (no surprises)
  • How do you make this fun?
  • How do you make this easy?
  • Are you a concluder or a closer?
  • Why be afraid of the “no”?
  • Then finish it all off with the Closer Dialog – the True Objection Purger
  • “I know you’re busy and I am really busy too, so let’s set up our next time to talk about this right now!” or “In order for us to move forward here is what I need you to do”

 

I trust that these persuasive presentation techniques and dialogs add to your sales persuasion and closing skills and move away from Telling and move toward Showing and Selling.

Feel free to share any questions or comments in the box below.

Strength and courage,

Wade

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